Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet guests, take orders, and ensure a top-notch dining experience.
- Company: Scott's Richmond, a stunning dining destination by the Thames.
- Benefits: 30% dining discount, early pay access, and flexible schedules.
- Why this job: Join a vibrant team and enhance your customer service skills in a beautiful setting.
- Qualifications: Experience in fine dining and exceptional communication skills required.
- Other info: Immediate start available with great opportunities for growth.
The predicted salary is between 15 - 16 £ per hour.
Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes set within an inviting atmosphere.
Key Responsibilities:
- Greet guests in a professional and friendly manner.
- Take and relay accurate food and beverage orders to the kitchen and bar.
- Provide detailed information about menu items, specials, and wine selections.
- Collaborate with kitchen and bar staff to maintain a smooth workflow.
- Handle guest inquiries, concerns, and special requests with tact and professionalism.
- Uphold the highest standards of cleanliness and hygiene in the dining area.
Requirements:
- Proven experience as a Waiter/Waitress in a high-end restaurant or similar establishment.
- Exceptional customer service and communication skills.
- Knowledge of fine dining etiquette and service standards.
- Ability to multitask in a fast-paced environment.
- Attention to detail and a passion for delivering an outstanding guest experience.
Benefits:
- 30% dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s.
- Access to early pay, savings tools & financial coaching via Stream.
- Enhanced maternity & paternity leave.
- Cycle to work scheme and refer-a-friend bonuses up to £1,000.
- English language classes, length of service awards & employee recognition bonuses.
- Private medical and life insurance for senior leaders, life insurance for head office employees.
- Employee Assistance Programme.
- Plus, a structured pension scheme with employer contributions.
Job Details:
- Experience: Required
- Languages: English – Advanced
- Employment: Full-time
- Schedule: Flexible
- Salary: £15 – £16 hourly
- Starting time: Immediate start!
We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Waiter / Waitress employer: Caprice Holdings
Contact Detail:
Caprice Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Get to know the restaurant scene in Richmond! Familiarise yourself with Scott's Richmond and its menu. When you walk in for an interview, show off your knowledge about their dishes and specials – it’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to nail that friendly and professional greeting. Remember, first impressions count, so make sure you can charm guests right from the start.
✨Tip Number 3
Be ready to showcase your multitasking abilities. During interviews, share examples of how you've juggled multiple tasks in a busy environment. This will highlight your ability to thrive in a fast-paced setting like Scott's.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A friendly and approachable tone can really make a difference in how we perceive you.
Tailor Your Application: Make sure to customise your application for the Waiter/Waitress role at Scott's Richmond. Highlight your relevant experience and skills that match the job description. This shows us that you’re genuinely interested in joining our team!
Be Specific About Your Experience: Don’t just list your previous jobs; give us specific examples of your achievements and how they relate to fine dining service. We love to hear about your customer service successes and how you’ve handled busy shifts!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Caprice Holdings
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with Scott's Richmond menu. Understand the dishes, ingredients, and any specials they might have. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare to discuss your previous experiences in high-end dining. Think of specific examples where you provided exceptional service or handled difficult situations with grace. This will demonstrate your ability to maintain professionalism under pressure.
✨Practice Fine Dining Etiquette
Brush up on fine dining etiquette and service standards. Knowing how to properly serve food and drinks, as well as understanding the nuances of guest interactions, will set you apart from other candidates. Consider role-playing scenarios with a friend to build confidence.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the restaurant’s culture, team dynamics, or training processes. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.