Daphne's, based in the luxurious South Kensington, is an esteemed Italian restaurant celebrated for its sophisticated ambiance, exceptional cuisine, and unwavering commitment to culinary excellence. Established in 1964, Daphne's has offered a harmonious blend of contemporary and traditional Italian dishes that have attracted some of London’s most famous residents. Our stunning conservatory can be used year-round, allowing for lots of sunlight in the summer and a cosy fire for the winter.
We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant.
Key Responsibilities:
- - Greet and welcome guests with warmth and professionalism.
- - Manage reservations, ensuring accurate and efficient table assignments.
- - Open Table and/or Seven Rooms experience.
- - Coordinate with the service team to ensure a seamless dining experience.
- - Answer phone calls and inquiries, providing information and assistance.
- - Maintain the reception area, keeping it clean and organized.
- - Uphold the highest standards of service and guest satisfaction.
Requirements:
- - Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting.
- - Experience with either Open Table or Seven Rooms.
- - Excellent communication and interpersonal skills.
- - Strong organizational skills and attention to detail.
- - Ability to multitask in a fast-paced environment.
- - Positive and friendly demeanour.
Benefits:
- -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair) & The Ivy Collection
- -Access to early pay, savings tools & financial coaching via Stream
- -Enhanced maternity & paternity leave
- -Cycle to work scheme and refer-a-friend bonuses up to £1,000
- -English language classes, length of service awards & employee recognition bonuses
- -Private medical and life assurance for senior leaders
- -Employee Assistance Programme
- -Plus, a structured pension scheme with employer contributions
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
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Receptionist Daphne's London From £20ph (£12.76ph plus tronc) employer: Caprice Holdings
Caprice Holdings is an exceptional employer, offering a vibrant work culture in the heart of Mayfair, where luxury meets creativity. As a Luxury Bartender, you will not only craft elite cocktails but also enjoy generous benefits such as dining discounts, early pay, and opportunities for personal growth within a prestigious dining environment. Join us to be part of a team that values excellence and provides a platform for your skills to shine.