At a Glance
- Tasks: Lead the front-of-house team and ensure an exceptional dining experience.
- Company: Scott's Richmond, a stunning restaurant by the Thames known for culinary excellence.
- Benefits: 30% dining discount, early pay access, enhanced leave, and employee recognition bonuses.
- Other info: Flexible hours and a commitment to diversity and inclusion.
- Why this job: Join a prestigious establishment and make a real impact in hospitality.
- Qualifications: Experience in a similar role with strong leadership and communication skills.
The predicted salary is between 17 - 17.5 £ per hour.
Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience.
As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere.
Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London.
We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team.
As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment.
If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant.
Key Responsibilities
- Oversee the day-to-day operations of the dining area, ensuring high service standards.
- Supervise and mentor waitstaff, providing guidance to maintain a positive work environment.
- Handle guest inquiries and concerns with professionalism and prompt resolution.
- Collaborate with the management team to organize and execute private events and functions.
- Assist in training and development programs for front-of-house staff.
- Monitor reservation systems and seating arrangements to optimize guest flow.
- Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.
Requirements
- Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry.
- Strong organizational, communication, and interpersonal skills.
- Exceptional problem-solving abilities and a proactive approach to operational challenges.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Familiarity with reservation systems and basic administrative tasks.
Benefits
- 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s.
- Access to early pay, savings tools & financial coaching via Stream.
- Enhanced maternity & paternity leave.
- Cycle to work scheme and refer-a-friend bonuses up to £1,000.
- English language classes, length of service awards & employee recognition bonuses.
- Private medical and life insurance for senior leaders, life insurance for head office employees.
- Employee Assistance Programme.
- Plus, a structured pension scheme with employer contributions.
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Experience
Required
Employment
Full-time
Schedule
full flexibility required
Salary
Benefits
- £12.76 plus tronc
- #J-18808-Ljbffr
Head Waiter / Waitress employer: Caprice Holdings
Scott's Richmond is an exceptional employer that prides itself on fostering a warm and inclusive work culture, where every team member is valued and encouraged to grow. Located in the picturesque Richmond-Upon-Thames, employees enjoy a range of benefits including generous dining discounts, enhanced parental leave, and access to financial coaching, all while working in a stunning environment dedicated to culinary excellence. Join us to be part of a team that not only prioritises outstanding service but also invests in your personal and professional development.
