Bacchanalia, situated in Berkley Square in Mayfair, is a culinary haven celebrated for its avant‑garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, Bacchanalia offers a curated experience that fuses creativity with timeless elegance inspired by ancient Greco‑Roman feasts. Walking inside transports you to another world surrounded by dazzling statues designed by Damien Hirst and 2,000‑year‑old pieces. We are currently seeking a dedicated and experienced Head Waiter to lead our front‑of‑house team. As the Head Waiter you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment.
Key Responsibilities
- Oversee the day‑to‑day operations of the dining area, ensuring high service standards.
- Supervise and mentor waitstaff, providing guidance to maintain a positive work environment.
- Handle guest inquiries and concerns with professionalism and prompt resolution.
- Collaborate with the management team to organise and execute private events and functions.
- Assist in training and development programmes for front‑of‑house staff.
- Monitor reservation systems and seating arrangements to optimise guest flow.
- Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.
Requirements
- Proven experience as a Head Waiter or in a similar front‑of‑house role within the hospitality industry.
- Strong organisational, communication and interpersonal skills.
- Exceptional problem‑solving abilities and a proactive approach to operational challenges.
- Ability to work in a fast‑paced environment and manage multiple tasks efficiently.
- Familiarity with reservation systems and basic administrative tasks.
Benefits
- 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s.
- Access to early pay, savings tools & financial coaching via Stream.
- Enhanced maternity & paternity leave.
- Cycle‑to‑work scheme and refer‑a‑friend bonuses up to £1,000.
- English language classes, length of service awards & employee recognition bonuses.
- Private medical and life insurance for senior leaders, life insurance for head office employees.
- Employee Assistance Programme.
- Structured pension scheme with employer contributions.
Employment Details
Experience: Required
Languages: English – Advanced
Employment: Full‑time
Schedule: Early and late shifts until midnight
Salary: £18 per hour
Starting time: Immediate start!
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
#J-18808-LjbffrHead Waiter / Waitress employer: Caprice Holdings
Scott's Richmond is an exceptional employer that prides itself on fostering a warm and inclusive work culture, where every team member is valued and encouraged to grow. Located in the picturesque Richmond-Upon-Thames, employees enjoy a range of benefits including generous dining discounts, enhanced parental leave, and access to financial coaching, all while working in a stunning environment dedicated to culinary excellence. Join us to be part of a team that not only prioritises outstanding service but also invests in your personal and professional development.
