Restaurant General Manager — Lead Guest Experience & Operations
Restaurant General Manager — Lead Guest Experience & Operations

Restaurant General Manager — Lead Guest Experience & Operations

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations and ensure top-notch guest experiences in a vibrant restaurant.
  • Company: Renowned restaurant group in Greater London with a focus on exceptional service.
  • Benefits: Competitive pay, discounts across restaurants, and inclusive employee benefits.
  • Why this job: Join a dynamic team and make a real impact on guest satisfaction and operations.
  • Qualifications: Proven experience in hospitality, strong leadership, and communication skills.
  • Other info: Supportive workplace culture with opportunities for growth and development.

The predicted salary is between 36000 - 60000 £ per year.

A renowned restaurant group in Greater London is seeking an experienced General Manager to oversee daily operations and ensure exceptional service quality. The ideal candidate will possess a proven track record in the hospitality industry, strong leadership, and communication skills.

Responsibilities include:

  • Managing staff
  • Handling guest inquiries
  • Collaborating with culinary teams

The role offers competitive pay, discounts across restaurants, and various employee benefits, contributing to an inclusive and supportive workplace culture.

Restaurant General Manager — Lead Guest Experience & Operations employer: Caprice Holdings Ltd

Join a prestigious restaurant group in Greater London, where your leadership will shape an exceptional guest experience. With competitive pay, generous discounts across our restaurants, and a commitment to employee growth and inclusivity, we foster a supportive work culture that values your contributions and encourages professional development.
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Contact Detail:

Caprice Holdings Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant General Manager — Lead Guest Experience & Operations

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

Tip Number 2

Show off your personality! When you get that interview, be sure to let your passion for guest experience shine through. Share stories about how you've turned challenging situations into positive outcomes—this is what sets us apart in the hospitality world.

Tip Number 3

Research the restaurant group! Familiarise yourself with their values, menu offerings, and overall vibe. This will not only help you tailor your responses during interviews but also show that you're genuinely interested in being part of their team.

Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're proactive and keen to join our amazing team in creating unforgettable dining experiences.

We think you need these skills to ace Restaurant General Manager — Lead Guest Experience & Operations

Leadership Skills
Communication Skills
Staff Management
Guest Service Excellence
Operational Management
Collaboration with Culinary Teams
Problem-Solving Skills
Hospitality Industry Experience

Some tips for your application 🫡

Show Off Your Experience: When you're writing your application, make sure to highlight your experience in the hospitality industry. We want to see how you've led teams and managed operations in previous roles, so don’t hold back!

Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities listed, like managing staff and ensuring exceptional service quality. It shows us you’re genuinely interested!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your achievements stand out!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Caprice Holdings Ltd

Know the Restaurant Inside Out

Before your interview, do some homework on the restaurant group. Familiarise yourself with their menu, values, and any recent news or events. This shows genuine interest and helps you tailor your answers to align with their culture.

Showcase Your Leadership Style

As a General Manager, your leadership skills are crucial. Be ready to discuss your management style and provide examples of how you've successfully led teams in the past. Highlight specific situations where you improved service quality or resolved conflicts.

Prepare for Guest Experience Scenarios

Expect questions about handling guest inquiries and complaints. Prepare scenarios where you turned a negative experience into a positive one. This demonstrates your problem-solving skills and commitment to exceptional service.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the restaurant's approach to staff training or how they measure guest satisfaction. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.

Restaurant General Manager — Lead Guest Experience & Operations
Caprice Holdings Ltd

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