At a Glance
- Tasks: Welcome guests and manage reservations in a luxury dining environment.
- Company: 34 Mayfair, a prestigious restaurant in London's Mayfair.
- Benefits: 30% dining discount, early pay access, and enhanced parental leave.
- Other info: Join a diverse team in a vibrant, fast-paced setting.
- Why this job: Be the face of a renowned restaurant and create memorable guest experiences.
- Qualifications: Previous receptionist or hospitality experience and excellent communication skills.
The predicted salary is between 33280 - 41600 £ per year.
Nestled in the heart of London's Mayfair, 34 Mayfair is a distinguished restaurant celebrated for its sophisticated ambiance, culinary excellence, and impeccable service. As a beacon of luxury dining, 34 Mayfair offers a unique blend of classic and contemporary elements, creating an unparalleled experience for our guests. Inspired by the Art Deco movement, this stunning restaurant features pieces from renowned artist Tracey Emin. Join our exceptional team and contribute to the legacy of one of Mayfair's premier dining establishments.
We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant.
Key Responsibilities- Greet and welcome guests with warmth and professionalism.
- Manage reservations, ensuring accurate and efficient table assignments.
- Open Table and/or Seven Rooms experience.
- Coordinate with the service team to ensure a seamless dining experience.
- Answer phone calls and inquiries, providing information and assistance.
- Maintain the reception area, keeping it clean and organized.
- Uphold the highest standards of service and guest satisfaction.
- Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting.
- Experience with either Open Table or Seven Rooms.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Positive and friendly demeanour.
- 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s
- Access to early pay, savings tools & financial coaching via Stream
- Enhanced maternity & paternity leave
- Cycle to work scheme and refer-a-friend bonuses up to £1,000
- English language classes, length of service awards & employee recognition bonuses
- Private medical and life insurance for senior leaders, life insurance for head office employees
- Employee Assistance Programme
- Plus, a structured pension scheme with employer contributions
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Receptionist Caprice London From £16ph (incl tronc.) employer: Caprice Holdings Ltd
At 34 Mayfair, we pride ourselves on being an exceptional employer in the heart of London's vibrant Mayfair, offering a unique opportunity to work in a prestigious restaurant renowned for its luxurious dining experience. Our team enjoys a supportive work culture that values diversity and equal opportunity, alongside generous benefits such as a 30% dining discount across our Caprice restaurants, enhanced parental leave, and access to financial coaching. Join us to grow your career in hospitality while contributing to a legacy of culinary excellence and impeccable service.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Caprice London From £16ph (incl tronc.)
✨Tip Number 1
Make sure to research 34 Mayfair before your interview. Knowing about the restaurant's vibe, menu, and values will help you connect with the team and show that you're genuinely interested in being part of their exceptional service.
✨Tip Number 2
Practice your greeting and introduction! As a Receptionist, you'll be the first face guests see, so nail that warm and professional welcome. A friendly smile and confident tone can make all the difference.
✨Tip Number 3
Brush up on your organisational skills. Being able to manage reservations and coordinate with the service team is key. Consider using tools or apps to help you stay organised and efficient during busy times.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Receptionist Caprice London From £16ph (incl tronc.)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how it aligns with our values at 34 Mayfair.
Tailor Your Experience:Make sure to highlight any relevant experience you have as a receptionist or in hospitality. We love seeing how your skills can contribute to our team, so be specific about your past roles and responsibilities!
Keep It Professional:While we want to see your personality, remember to keep your application professional. Use clear language, check for typos, and ensure your formatting is neat. First impressions matter, even on paper!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at 34 Mayfair!
How to prepare for a job interview at Caprice Holdings Ltd
✨Know the Venue
Before your interview, take some time to research 34 Mayfair. Familiarise yourself with its menu, ambiance, and any recent news or events. This will not only show your genuine interest in the restaurant but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Receptionist, your role is all about making guests feel welcome. Prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you went above and beyond to ensure a positive experience for guests.
✨Practice Common Interview Questions
Anticipate questions related to your experience with reservation systems like Open Table or Seven Rooms. Be ready to discuss how you handle busy periods and multitask effectively. Practising these responses will help you articulate your skills clearly during the interview.
✨Dress the Part
Given the sophisticated nature of 34 Mayfair, it's important to dress professionally for your interview. Opt for smart attire that reflects the restaurant's elegant atmosphere. This will not only make a good impression but also boost your confidence.
