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- Tasks: Welcome guests and manage reservations in a vibrant restaurant setting.
- Company: Join the esteemed Daphne's, a luxurious Italian restaurant in South Kensington.
- Benefits: Enjoy 30% dining discount, early pay access, and financial coaching.
- Why this job: Be the face of hospitality and create memorable experiences for our guests.
- Qualifications: Great communication skills and a friendly attitude are key.
- Other info: Diverse and inclusive workplace with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
Daphne's, based in the luxurious South Kensington, is an esteemed Italian restaurant celebrated for its sophisticated ambiance, exceptional cuisine, and unwavering commitment to culinary excellence. Established in 1964, Daphne's has offered a harmonious blend of contemporary and traditional Italian dishes that have attracted some of London’s most famous residents. Our stunning conservatory can be used year-round, allowing for lots of sunlight in the summer and a cosy fire for the winter.
We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant.
Key Responsibilities- Greet and welcome guests with warmth and professionalism.
- Manage reservations, ensuring accurate and efficient table assignments.
- Open Table and/or Seven Rooms experience.
- Coordinate with the service team to ensure a seamless dining experience.
- Answer phone calls and inquiries, providing information and assistance.
- Maintain the reception area, keeping it clean and organized.
- Uphold the highest standards of service and guest satisfaction.
- Previous experience as a receptionist, host, or Maitre D’ in a restaurant or hospitality setting is advantageous but not required.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Positive and friendly demeanour.
- 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s.
- Access to early pay, savings tools & financial coaching via Stream.
- Enhanced maternity & paternity leave.
- Cycle to work scheme and refer-a-friend bonuses up to £1,000.
- English language classes, length of service awards & employee recognition bonuses.
- Private medical and life insurance for senior leaders, life insurance for head office employees.
- Employee Assistance Programme Plus, a structured pension scheme with employer contributions.
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Receptionist Caprice London Competitive employer: Caprice Holdings Ltd
Contact Detail:
Caprice Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Caprice London Competitive
✨Tip Number 1
First impressions matter, so when you walk into that restaurant for your interview, channel your inner warmth and professionalism. Greet everyone with a smile and show them you’re ready to be the welcoming face of Daphne's!
✨Tip Number 2
Brush up on your reservation management skills! Familiarise yourself with systems like Open Table or Seven Rooms, as they’ll help you stand out. If you can demonstrate your ability to manage bookings efficiently, you’ll show you’re ready to hit the ground running.
✨Tip Number 3
Be prepared to showcase your multitasking abilities. The restaurant environment can get hectic, so think of examples from your past experiences where you juggled multiple tasks successfully. This will prove you can keep things running smoothly at Daphne's.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Caprice London. Let’s make it happen!
We think you need these skills to ace Receptionist Caprice London Competitive
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how it aligns with our values at Daphne's.
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not directly in a receptionist role. We love seeing how your skills can translate into providing top-notch service and creating a welcoming atmosphere for our guests.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what makes you stand out!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Plus, it shows you’re serious about joining our fabulous team!
How to prepare for a job interview at Caprice Holdings Ltd
✨Know the Venue
Before your interview, take some time to research Daphne's and its unique offerings. Familiarise yourself with their menu, ambiance, and any recent news or events. This will not only show your genuine interest in the restaurant but also help you answer questions more confidently.
✨Showcase Your People Skills
As a Receptionist, your ability to connect with guests is crucial. During the interview, be sure to highlight any previous experiences where you've excelled in customer service. Share specific examples of how you handled challenging situations with grace and professionalism.
✨Demonstrate Organisational Skills
Daphne's values strong organisational skills, so be prepared to discuss how you manage multiple tasks effectively. You might want to mention any tools or methods you use to stay organised, especially in a fast-paced environment like a restaurant.
✨Embrace the Culture
Daphne's prides itself on a warm and welcoming atmosphere. Make sure to convey your positive and friendly demeanour during the interview. A smile can go a long way! Practice your greeting and body language to ensure you make a great first impression.
