At a Glance
- Tasks: Lead the reception team and ensure top-notch service for our guests.
- Company: Join Sexy Fish Manchester, a trendy dining hotspot with a vibrant atmosphere.
- Benefits: Enjoy 30% off dining, early pay access, and financial coaching.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
- Why this job: Be part of a renowned restaurant known for its unique cocktails and exceptional service.
- Qualifications: Experience in hospitality and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Sexy Fish Manchester, located in the heart of Spinningfields, is an avant-garde dining destination celebrated for its opulent decor, innovative cuisine, and electric atmosphere. As a pioneer in the culinary scene, Sexy Fish offers a unique blend of art, fashion, and culinary excellence. Our food takes its inspiration from Asian cuisine, with a focus on Japan – sushi, sashimi, tempura, and robata. The bar is known for offering the world's largest Japanese Whisky Collection and prides itself on unique service standards and cocktail knowledge.
Key Responsibilities
- Oversee the day-to-day operations of the reception area, ensuring high service standards.
- Manage and coordinate reservations, optimizing seating arrangements and guest flow.
- Open Table and/or Seven Rooms experience.
- Supervise and mentor reception staff, providing guidance to maintain a positive work environment.
- Handle guest inquiries and concerns with professionalism and prompt resolution.
- Collaborate with the management team to organize and execute private events and functions.
- Ensure adherence to company policies, procedures, and quality standards.
- Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.
Requirements
- Proven experience as a Reception Manager or in a similar front-of-house role within the hospitality industry.
- Strong organizational, communication, and interpersonal skills.
- Exceptional problem-solving abilities and a proactive approach to operational challenges.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Familiarity with reservation systems and administrative tasks.
Benefits
- 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s.
- Access to early pay, savings tools & financial coaching via Stream.
- Enhanced maternity & paternity leave.
- Cycle to work scheme and refer-a-friend bonuses up to £1,000.
- English language classes, length of service awards & employee recognition bonuses.
- Private medical and life insurance for senior leaders, life insurance for head office employees.
- Employee Assistance Programme.
- Plus, a structured pension scheme with employer contributions.
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Reception Manager in Manchester employer: Caprice Holdings Ltd
At Sexy Fish Manchester, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our team enjoys a range of benefits including generous dining discounts, enhanced parental leave, and access to financial coaching, all while working in a dynamic environment that celebrates creativity and excellence in hospitality. With ample opportunities for professional growth and recognition, joining us means becoming part of a pioneering culinary destination that values both its staff and guests.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Manager in Manchester
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow hospitality enthusiasts, and don’t be shy about reaching out to people on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from Sexy Fish or any other venue, have a quick introduction ready that highlights your experience and passion for hospitality. We want to see your personality shine through!
✨Tip Number 3
Be proactive! If you see an opening at Sexy Fish, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. We love seeing candidates who take initiative!
✨Tip Number 4
Showcase your skills! If you have experience with reservation systems like Open Table or Seven Rooms, make sure to mention it in conversations. We’re looking for those who can hit the ground running and elevate our guest experience!
We think you need these skills to ace Reception Manager in Manchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and don’t be afraid to share a bit about your passion for hospitality.
Tailor Your Application:Make sure to tailor your application specifically for the Reception Manager role at Sexy Fish. Highlight your relevant experience in managing reception areas and any familiarity with reservation systems like Open Table or Seven Rooms. We love seeing how you fit into our unique vibe!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key skills and experiences, making it easier for us to see why you’d be a great fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows us you’re keen on joining our team at Sexy Fish. We can’t wait to hear from you!
How to prepare for a job interview at Caprice Holdings Ltd
✨Know Your Venue
Before the interview, take some time to research Sexy Fish Manchester. Familiarise yourself with their menu, the atmosphere, and their unique offerings. This will not only show your genuine interest but also help you answer questions about how you can contribute to their distinctive style.
✨Showcase Your Experience
Be ready to discuss your previous experience as a Reception Manager or in similar roles. Highlight specific examples where you've successfully managed reservations, handled guest inquiries, or improved service standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've faced challenges in a fast-paced environment. Think of examples that showcase your exceptional problem-solving abilities and proactive approach. This is crucial for a role that requires managing multiple tasks efficiently.
✨Emphasise Team Collaboration
Since the role involves supervising and mentoring staff, be prepared to talk about your leadership style. Share experiences where you've fostered a positive work environment and collaborated with management on events. This will highlight your interpersonal skills and commitment to team success.
