Restaurant General Manager — Lead Guest Experience & Operations in London
Restaurant General Manager — Lead Guest Experience & Operations

Restaurant General Manager — Lead Guest Experience & Operations in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations and ensure top-notch guest experiences in a vibrant restaurant.
  • Company: Renowned restaurant group in Greater London with a focus on exceptional service.
  • Benefits: Competitive pay, discounts across restaurants, and great employee perks.
  • Why this job: Join a dynamic team and make a real impact on guest satisfaction.
  • Qualifications: Proven hospitality experience and strong leadership skills.
  • Other info: Inclusive workplace culture with support for career growth.

The predicted salary is between 36000 - 60000 £ per year.

A renowned restaurant group in Greater London is seeking an experienced General Manager to oversee daily operations and ensure exceptional service quality. The ideal candidate will possess a proven track record in the hospitality industry, strong leadership, and communication skills.

Responsibilities include:

  • Managing staff
  • Handling guest inquiries
  • Collaborating with culinary teams

The role offers competitive pay, discounts across restaurants, and various employee benefits, contributing to an inclusive and supportive workplace culture.

Restaurant General Manager — Lead Guest Experience & Operations in London employer: Caprice Holdings Ltd

Join a prestigious restaurant group in Greater London, where we prioritise exceptional guest experiences and foster a vibrant work culture. As a Restaurant General Manager, you'll benefit from competitive pay, generous discounts across our restaurants, and ample opportunities for professional growth within a supportive team environment. Our commitment to inclusivity and employee well-being makes us an outstanding employer for those passionate about the hospitality industry.
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Contact Detail:

Caprice Holdings Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant General Manager — Lead Guest Experience & Operations in London

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

Tip Number 2

Show off your personality! When you get that interview, be sure to let your passion for guest experience shine through. Share stories about how you've turned challenging situations into positive outcomes – it’ll make you memorable!

Tip Number 3

Research the restaurant group! Familiarise yourself with their values, menu, and culture. This will not only help you tailor your responses during interviews but also show that you’re genuinely interested in being part of their team.

Tip Number 4

Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your skills and experience. Plus, it shows you’re serious about joining our fantastic team!

We think you need these skills to ace Restaurant General Manager — Lead Guest Experience & Operations in London

Leadership Skills
Communication Skills
Operational Management
Staff Management
Guest Service Excellence
Collaboration
Problem-Solving Skills
Hospitality Industry Knowledge
Team Building
Conflict Resolution
Time Management
Attention to Detail

Some tips for your application 🫡

Show Off Your Experience: When you're writing your application, make sure to highlight your experience in the hospitality industry. We want to see your proven track record, so don’t hold back on those achievements!

Be Personable: Since this role is all about guest experience, let your personality shine through in your application. We love candidates who can communicate effectively and show their passion for exceptional service.

Tailor Your Application: Make sure to tailor your application to the specific role of General Manager. Mention how your leadership skills and experience managing staff will contribute to our restaurant's success.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Caprice Holdings Ltd

Know the Restaurant Inside Out

Before your interview, make sure to research the restaurant group thoroughly. Familiarise yourself with their menu, values, and any recent news or events. This will not only show your genuine interest but also help you tailor your answers to align with their brand.

Showcase Your Leadership Skills

As a General Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service quality. Be ready to discuss how you motivate staff and create a positive work environment.

Prepare for Guest Experience Scenarios

Expect questions about handling guest inquiries and complaints. Think of specific situations where you turned a negative experience into a positive one. Highlight your problem-solving skills and ability to maintain high service standards under pressure.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the restaurant's approach to guest experience or how they support their managers in achieving operational excellence. This shows your enthusiasm and commitment to the role.

Restaurant General Manager — Lead Guest Experience & Operations in London
Caprice Holdings Ltd
Location: London

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