At a Glance
- Tasks: Welcome guests and manage reservations in a vibrant restaurant setting.
- Company: Daphne's, a prestigious Italian restaurant in South Kensington.
- Benefits: 30% dining discount, early pay access, and enhanced parental leave.
- Other info: Join a diverse team committed to exceptional service and career growth.
- Why this job: Be the face of hospitality in a renowned establishment with a rich history.
- Qualifications: Experience in hospitality and excellent communication skills required.
The predicted salary is between 37440 - 43680 £ per year.
Daphne's, based in the luxurious South Kensington, is an esteemed Italian restaurant celebrated for its sophisticated ambiance, exceptional cuisine, and unwavering commitment to culinary excellence. Established in 1964, Daphne's has offered a harmonious blend of contemporary and traditional Italian dishes that have attracted some of London’s most famous residents. Our stunning conservatory can be used year-round, allowing for lots of sunlight in the summer and a cosy fire for the winter.
We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant.
Key Responsibilities- Greet and welcome guests with warmth and professionalism.
- Manage reservations, ensuring accurate and efficient table assignments.
- Open Table and/or Seven Rooms experience.
- Coordinate with the service team to ensure a seamless dining experience.
- Answer phone calls and inquiries, providing information and assistance.
- Maintain the reception area, keeping it clean and organized.
- Uphold the highest standards of service and guest satisfaction.
- Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting.
- Experience with either Open Table or Seven Rooms.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Positive and friendly demeanour.
- 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s.
- Access to early pay, savings tools & financial coaching via Stream.
- Enhanced maternity & paternity leave.
- Cycle to work scheme and refer-a-friend bonuses up to £1,000.
- English language classes, length of service awards & employee recognition bonuses.
- Private medical and life insurance for senior leaders, life insurance for head office employees.
- Employee Assistance Programme.
- Plus, a structured pension scheme with employer contributions.
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Receptionist Caprice London From £18ph-£21ph (incl tronc.) employer: Caprice Holdings Ltd
Daphne's, located in the heart of South Kensington, is not just a restaurant but a prestigious establishment that values its employees as much as its guests. With a strong emphasis on professional growth, a supportive work culture, and generous benefits including dining discounts and financial coaching, we offer a rewarding environment for those passionate about hospitality. Join us to be part of a team that celebrates diversity and excellence in service, all while working in a stunning setting that enhances your experience.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Caprice London From £18ph-£21ph (incl tronc.)
✨Tip Number 1
First impressions matter, so when you walk into that restaurant for your interview, channel your inner warmth and professionalism. Greet everyone with a smile and show them you’re ready to be the welcoming face of Daphne's!
✨Tip Number 2
Brush up on your reservation systems like Open Table or Seven Rooms before the interview. Being familiar with these tools will not only impress the hiring team but also show that you're ready to hit the ground running.
✨Tip Number 3
Practice your multitasking skills! Think about how you would handle multiple phone calls while managing guest inquiries. Show us that you can juggle tasks like a pro, just like you would in a bustling restaurant environment.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Receptionist Caprice London From £18ph-£21ph (incl tronc.)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how it aligns with our values at Daphne's.
Tailor Your Experience:Make sure to highlight any relevant experience you have as a receptionist or in hospitality. We love seeing how your skills, especially with Open Table or Seven Rooms, can contribute to our team!
Be Professional Yet Warm:Remember, as a Receptionist, you’ll be the first point of contact for our guests. Use a friendly tone in your application while maintaining professionalism to reflect the welcoming atmosphere we pride ourselves on.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Daphne's!
How to prepare for a job interview at Caprice Holdings Ltd
✨Know the Venue
Before your interview, take some time to research Daphne's. Familiarise yourself with their menu, ambiance, and any recent news or events. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure guest satisfaction.
✨Practice Common Interview Questions
Anticipate questions related to your experience with reservation systems like Open Table or Seven Rooms. Be ready to discuss how you manage multiple tasks in a fast-paced environment, as this is crucial for the role.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
