At a Glance
- Tasks: Welcome guests and manage reservations in a luxurious dining environment.
- Company: 34 Mayfair, a prestigious restaurant in London's Mayfair.
- Benefits: 30% dining discount, early pay access, and enhanced maternity/paternity leave.
- Other info: Join a diverse team in a dynamic environment with growth opportunities.
- Why this job: Be the face of luxury dining and create memorable experiences for guests.
- Qualifications: Experience in hospitality with excellent communication and organisational skills.
The predicted salary is between 33280 - 41600 £ per year.
Nestled in the heart of London's Mayfair, 34 Mayfair is a distinguished restaurant celebrated for its sophisticated ambiance, culinary excellence, and impeccable service. As a beacon of luxury dining, 34 Mayfair offers a unique blend of classic and contemporary elements, creating an unparalleled experience for our guests. Inspired by the Art Deco movement, this stunning restaurant features pieces from renowned artist Tracey Emin. Join our exceptional team and contribute to the legacy of one of Mayfair's premier dining establishments.
We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant.
Key Responsibilities- Greet and welcome guests with warmth and professionalism.
- Manage reservations, ensuring accurate and efficient table assignments.
- Open Table and/or Seven Rooms experience.
- Coordinate with the service team to ensure a seamless dining experience.
- Answer phone calls and inquiries, providing information and assistance.
- Maintain the reception area, keeping it clean and organized.
- Uphold the highest standards of service and guest satisfaction.
- Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting.
- Experience with either Open Table or Seven Rooms.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Positive and friendly demeanour.
- 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s.
- Access to early pay, savings tools & financial coaching via Stream.
- Enhanced maternity & paternity leave.
- Cycle to work scheme and refer-a-friend bonuses up to £1,000.
- English language classes, length of service awards & employee recognition bonuses.
- Private medical and life insurance for senior leaders, life insurance for head office employees.
- Employee Assistance Programme.
- Plus, a structured pension scheme with employer contributions.
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Receptionist Caprice London From £16ph (incl tronc.) employer: Caprice Holdings Ltd
At 34 Mayfair, we pride ourselves on being an exceptional employer in the heart of London's vibrant Mayfair. Our commitment to fostering a supportive work culture is reflected in our generous benefits, including a 30% dining discount across our Caprice restaurants and access to financial coaching. We value employee growth through recognition programmes and opportunities for professional development, making us an ideal place for those passionate about hospitality to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Caprice London From £16ph (incl tronc.)
✨Tip Number 1
Make sure to research 34 Mayfair and its unique vibe before your interview. Knowing about the restaurant's Art Deco inspiration and culinary excellence will show that you're genuinely interested and ready to contribute to the team.
✨Tip Number 2
Practice your greeting and welcoming skills! As a Receptionist, you'll be the first face guests see, so nail that warm and professional introduction. A friendly demeanour can make all the difference in setting the right tone.
✨Tip Number 3
Brush up on your organisational skills and multitasking abilities. You’ll need to manage reservations and coordinate with the service team, so being able to juggle tasks efficiently is key. Show us you can handle the fast-paced environment!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our exceptional team at one of Mayfair's premier dining establishments.
We think you need these skills to ace Receptionist Caprice London From £16ph (incl tronc.)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how it aligns with our values at 34 Mayfair.
Tailor Your Experience:Make sure to highlight any relevant experience you have as a receptionist or in hospitality. Mention your familiarity with Open Table or Seven Rooms, as this will show us you’re ready to hit the ground running!
Keep It Professional Yet Warm:Remember, you’ll be the first point of contact for our guests. Your application should reflect a balance of professionalism and warmth, just like the atmosphere we create at 34 Mayfair.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Caprice Holdings Ltd
✨Know the Venue
Before your interview, take some time to research 34 Mayfair. Familiarise yourself with its menu, ambiance, and any recent news or events. This will not only show your genuine interest in the restaurant but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond to make someone’s day better.
✨Practice Common Interview Questions
Anticipate questions related to your experience with reservation systems like Open Table or Seven Rooms. Be ready to discuss how you manage multiple tasks in a fast-paced environment, as this is crucial for the role. Practising your responses can help you feel more at ease during the interview.
✨Dress the Part
Given the sophisticated nature of 34 Mayfair, it's important to dress smartly for your interview. Opt for professional attire that reflects the restaurant's elegant vibe. This will not only make a good impression but also help you feel more confident.
