At a Glance
- Tasks: Lead the front-of-house team and ensure exceptional service at our iconic seafood restaurant.
- Company: Join J Sheekey, a legendary dining destination in Leicester Square with a rich heritage.
- Benefits: Enjoy a 30% dining discount, early pay access, and enhanced parental leave.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be a key influencer in a renowned restaurant and elevate the guest experience.
- Qualifications: Experience in hospitality management and strong leadership skills required.
The predicted salary is between 50000 - 55000 € per year.
J Sheekey, an institution situated in Leicester Square, is an iconic seafood restaurant celebrated for its rich heritage, exceptional cuisine, and unwavering commitment to providing an extraordinary dining experience. With a history dating back to 1896, J Sheekey has been a favourite among Londoners, theatregoers, and seafood enthusiasts alike. Renowned for its impeccable service and a menu showcasing the finest seasonal seafood, J Sheekey continues to be a destination where tradition meets contemporary culinary excellence.
We are currently seeking a dedicated and accomplished Reception Manager to lead our front-of-house team. As the Reception Manager, you will play a central role in overseeing the reception area, managing reservations, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our fabulous restaurant.
Key Responsibilities- Oversee the day-to-day operations of the reception area, ensuring high service standards.
- Manage and coordinate reservations, optimizing seating arrangements and guest flow.
- Open Table and/or Seven Rooms experience.
- Supervise and mentor reception staff, providing guidance to maintain a positive work environment.
- Handle guest inquiries and concerns with professionalism and prompt resolution.
- Collaborate with the management team to organize and execute private events and functions.
- Ensure adherence to company policies, procedures, and quality standards.
- Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.
- Proven experience as a Reception Manager or in a similar front-of-house role within the hospitality industry.
- Strong organizational, communication, and interpersonal skills.
- Exceptional problem-solving abilities and a proactive approach to operational challenges.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Familiarity with reservation systems and administrative tasks.
- 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s
- Access to early pay, savings tools & financial coaching via Stream
- Enhanced maternity & paternity leave
- Cycle to work scheme and refer-a-friend bonuses up to £1,000
- English language classes, length of service awards & employee recognition bonuses
- Private medical and life insurance for senior leaders, life insurance for head office employees
- Employee Assistance Programme
- Plus, a structured pension scheme with employer contributions
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Reception Manager J Sheekey London £50,000 to £55,000 per annum employer: Caprice Holdings Ltd
J Sheekey is an esteemed employer located in the heart of London, offering a vibrant work culture that celebrates diversity and fosters professional growth. As a Reception Manager, you will enjoy competitive benefits including a generous dining discount across our Caprice restaurants, access to financial coaching, and enhanced family leave policies, all while being part of a team dedicated to delivering exceptional hospitality in a historic and iconic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Manager J Sheekey London £50,000 to £55,000 per annum
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at J Sheekey or similar venues. A friendly chat can lead to insider tips and maybe even a referral!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've handled guest inquiries or resolved issues in a way that made everyone happy.
✨Tip Number 3
Research is key! Familiarise yourself with J Sheekey’s menu and its history. Knowing the ins and outs of the restaurant will impress the hiring team and show them you're genuinely interested in being part of their legacy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our fabulous team at J Sheekey. Don’t miss out on this opportunity!
We think you need these skills to ace Reception Manager J Sheekey London £50,000 to £55,000 per annum
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to exceptional service and how you’ve made a difference in previous roles.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Reception Manager position at J Sheekey. Highlight relevant skills and experiences that align with the job description, especially your leadership and organisational abilities.
Be Professional Yet Approachable:While it’s important to maintain professionalism in your written application, don’t forget to let your personality come through. We’re looking for someone who can connect with guests and staff alike, so a friendly tone can go a long way!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at J Sheekey!
How to prepare for a job interview at Caprice Holdings Ltd
✨Know Your Venue
Before the interview, make sure you’re familiar with J Sheekey’s history and its reputation in the culinary world. Understanding the restaurant's heritage and its commitment to exceptional service will help you connect with the interviewers and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Reception Manager, you'll be leading a team. Prepare examples of how you've successfully managed staff in the past, resolved conflicts, or improved service standards. Highlighting your leadership style and how it aligns with the restaurant's values will set you apart.
✨Master the Reservation Systems
Familiarise yourself with Open Table and/or Seven Rooms, as these are crucial for managing reservations. If you have experience with these systems, be ready to discuss how you’ve used them to optimise guest flow and enhance the dining experience.
✨Prepare for Scenario Questions
Expect questions about handling guest inquiries and operational challenges. Think of specific scenarios where you’ve demonstrated problem-solving skills and professionalism. This will show that you can maintain high service standards even in a fast-paced environment.
