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- Tasks: Lead the front-of-house team and ensure an exceptional dining experience.
- Company: Bacchanalia, a stunning restaurant in Mayfair with a unique culinary approach.
- Benefits: 30% dining discount, early pay access, and enhanced parental leave.
- Why this job: Join a vibrant team and influence the dining experience in a creative environment.
- Qualifications: Experience as a Head Waiter or similar role with strong leadership skills.
- Other info: Diverse workplace with opportunities for growth and recognition.
The predicted salary is between 13 - 18 £ per hour.
Bacchanalia, situated in Berkley Square in Mayfair, offers an avant-garde approach to gastronomy, elegant ambiance, and a commitment to culinary mastery. As a beacon of innovative dining, Bacchanalia provides a curated experience that fuses creativity with timeless elegance inspired by the ancient Greco-Roman feasts of old. Walking inside transports you to another world as you are surrounded by dazzling statues designed by Damien Hirst, as well as 2,000-year-old pieces.
We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant.
Key Responsibilities- Oversee the day-to-day operations of the dining area, ensuring high service standards.
- Supervise and mentor waitstaff, providing guidance to maintain a positive work environment.
- Handle guest inquiries and concerns with professionalism and prompt resolution.
- Collaborate with the management team to organize and execute private events and functions.
- Assist in training and development programs for front-of-house staff.
- Monitor reservation systems and seating arrangements to optimize guest flow.
- Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.
- Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry.
- Strong organizational, communication, and interpersonal skills.
- Exceptional problem-solving abilities and a proactive approach to operational challenges.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Familiarity with reservation systems and basic administrative tasks.
- 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s.
- Access to early pay, savings tools & financial coaching via Stream.
- Enhanced maternity & paternity leave.
- Cycle to work scheme and refer-a-friend bonuses up to £1,000.
- English language classes, length of service awards & employee recognition bonuses.
- Private medical and life insurance for senior leaders, life insurance for head office employees.
- Employee Assistance Programme.
- A structured pension scheme with employer contributions.
We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Head Waiter Bacchanalia London £18 p/h (£12.26 plus tronc) employer: Caprice Holdings Ltd
Contact Detail:
Caprice Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter Bacchanalia London £18 p/h (£12.26 plus tronc)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local restaurants to chat with staff. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you've handled challenges in the past. This is your chance to stand out from the crowd!
✨Tip Number 3
Be proactive! If you see a job at Bacchanalia that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email. It shows initiative and can make a great impression!
✨Tip Number 4
Prepare for the unexpected! In the hospitality world, things can change quickly. Be ready to answer situational questions during interviews, showcasing your problem-solving skills and ability to stay calm under pressure.
We think you need these skills to ace Head Waiter Bacchanalia London £18 p/h (£12.26 plus tronc)
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to exceptional service and how you’ve made a difference in previous roles.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the key responsibilities and requirements mentioned in the job description. We want to see how your skills align with what we’re looking for at Bacchanalia!
Highlight Leadership Skills: As a Head Waiter, strong leadership is crucial. Be sure to include examples of how you've successfully managed teams or mentored staff in the past. This will show us you’re ready to take charge and inspire others.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Bacchanalia!
How to prepare for a job interview at Caprice Holdings Ltd
✨Know the Venue Inside Out
Before your interview, take some time to research Bacchanalia. Familiarise yourself with its unique dining experience, the Greco-Roman theme, and the art pieces that adorn the restaurant. This knowledge will not only impress your interviewers but also show your genuine interest in the establishment.
✨Showcase Your Leadership Skills
As a Head Waiter, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Prepare examples of how you've successfully managed staff, resolved conflicts, or improved service standards in previous roles. This will highlight your capability to contribute positively to the front-of-house team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle guest inquiries. Think of specific scenarios from your past experiences where you had to think on your feet or manage multiple tasks under pressure. Practising these responses will help you articulate your thought process clearly.
✨Emphasise Your Passion for Hospitality
Make sure to convey your enthusiasm for the hospitality industry. Share what drives you to provide exceptional service and how you create memorable dining experiences for guests. This passion can set you apart from other candidates and align you with Bacchanalia's commitment to culinary mastery.
