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- Tasks: Lead the front-of-house team and ensure exceptional dining experiences.
- Company: Caprice Holdings is a leader in luxury hospitality with iconic restaurants worldwide.
- Benefits: Enjoy discounts, progression opportunities, 28 days holiday, and exclusive perks.
- Why this job: Join a prestigious team and make a real impact in luxury dining.
- Qualifications: Experience in hospitality, strong leadership, and excellent communication skills required.
- Other info: We value diversity and promote an inclusive work environment.
The predicted salary is between 28800 - 43200 £ per year.
At Caprice Holdings, we are proud to be at the forefront of luxury hospitality, offering an unparalleled portfolio of iconic restaurants, bars, and private dining rooms. With an expanding global presence, we are redefining dining experiences while honouring the rich legacy of our established brands. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant.
Key Responsibilities:
- Oversee the day-to-day operations of the dining area, ensuring high service standards.
- Supervise and mentor waitstaff, providing guidance to maintain a positive work environment.
- Handle guest inquiries and concerns with professionalism and prompt resolution.
- Collaborate with the management team to organize and execute private events and functions.
- Assist in training and development programs for front-of-house staff.
- Monitor reservation systems and seating arrangements to optimize guest flow.
- Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.
Requirements:
- Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry.
- Strong organizational, communication, and interpersonal skills.
- Exceptional problem-solving abilities and a proactive approach to operational challenges.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Familiarity with reservation systems and basic administrative tasks.
Benefits:
- Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.
- Unrivalled opportunities for progression across the Group.
- 28 days holiday, increasing with length of service up to 5 extra days.
- Recommend a friend scheme with great bonuses per individual referral.
- Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more.
- Reward programmes, long service awards, and staff recognition and incentives.
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Head Waiter employer: Caprice Holdings Ltd.
Contact Detail:
Caprice Holdings Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter
✨Tip Number 1
Familiarise yourself with the specific dining style and service standards of Caprice Holdings. Understanding their unique approach to luxury hospitality will help you demonstrate your alignment with their values during any interviews.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in high-end dining establishments. Building connections can provide valuable insights and potentially lead to referrals for the Head Waiter position.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in previous roles. Highlighting your ability to mentor and motivate staff will be crucial in showcasing your fit for the Head Waiter role.
✨Tip Number 4
Stay updated on current trends in the hospitality industry, particularly in fine dining. Being knowledgeable about new service techniques or guest expectations can set you apart as a candidate who is proactive and passionate about the field.
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any roles as a Head Waiter or similar positions. Emphasise your leadership skills and ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to exceptional service. Mention specific experiences where you successfully led a team or resolved guest concerns.
Highlight Relevant Skills: In your application, clearly outline your organisational, communication, and problem-solving skills. Provide examples of how you've used these skills in previous roles to enhance the dining experience.
Showcase Your Knowledge of the Industry: Demonstrate your understanding of luxury hospitality and the importance of maintaining high service standards. Mention any familiarity with reservation systems and how you’ve optimised guest flow in past positions.
How to prepare for a job interview at Caprice Holdings Ltd.
✨Showcase Your Leadership Skills
As a Head Waiter, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully managed and mentored staff in previous roles, highlighting your approach to fostering a positive work environment.
✨Demonstrate Exceptional Customer Service
Caprice Holdings values outstanding service, so be prepared to discuss your customer service philosophy. Provide specific instances where you've gone above and beyond to resolve guest issues or enhance their dining experience, showcasing your commitment to hospitality.
✨Familiarise Yourself with the Brand
Research Caprice Holdings and its portfolio of restaurants before the interview. Understanding their brand values and dining concepts will allow you to tailor your responses and show genuine interest in becoming part of their team.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experiences where you've effectively managed difficult guests or operational challenges, and be ready to discuss your thought process.
