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For Companies At a Glance
- Tasks: Lead the front-of-house team and ensure exceptional dining experiences.
- Company: Join Caprice Holdings, a leader in luxury hospitality with iconic restaurants worldwide.
- Benefits: Enjoy discounts, holiday perks, and exclusive access to various rewards.
- Why this job: Be a key influencer in a vibrant atmosphere that values diversity and exceptional service.
- Qualifications: Experience in hospitality, strong leadership, and excellent communication skills required.
- Other info: Opportunities for progression and a supportive work environment await you.
The predicted salary is between 30000 - 42000 £ per year.
At Caprice Holdings, we are proud to be at the forefront of luxury hospitality, offering an unparalleled portfolio of iconic restaurants, bars, and private dining rooms. With an expanding global presence, we are redefining dining experiences while honouring the rich legacy of our established brands. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant.
Key Responsibilities:
- Oversee the day-to-day operations of the dining area, ensuring high service standards.
- Supervise and mentor waitstaff, providing guidance to maintain a positive work environment.
- Handle guest inquiries and concerns with professionalism and prompt resolution.
- Collaborate with the management team to organize and execute private events and functions.
- Assist in training and development programs for front-of-house staff.
- Monitor reservation systems and seating arrangements to optimize guest flow.
- Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.
Requirements:
- Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry.
- Strong organizational, communication, and interpersonal skills.
- Exceptional problem-solving abilities and a proactive approach to operational challenges.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Familiarity with reservation systems and basic administrative tasks.
Benefits:
- Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.
- Unrivalled opportunities for progression across the Group.
- 28 days holiday, increasing with length of service up to 5 extra days.
- Recommend a friend scheme with great bonuses per individual referral.
- Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more.
- Reward programmes, long service awards, and staff recognition and incentives.
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Head Waiter employer: Caprice Holdings Ltd.
Contact Detail:
Caprice Holdings Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter
✨Tip Number 1
Familiarise yourself with the specific dining style and service standards of Caprice Holdings. Visit their restaurants if possible, and observe how the staff interact with guests. This will give you valuable insights into their expectations and help you tailor your approach during interviews.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in luxury dining. Attend industry events or join relevant online forums to connect with others who might provide insider information about the role and the company culture.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Think of specific examples where you resolved conflicts or improved service standards, as these will demonstrate your capability to lead the front-of-house team effectively.
✨Tip Number 4
Showcase your passion for hospitality by being well-versed in current trends and innovations in the dining experience. Being able to discuss these topics during your interview will highlight your commitment to delivering exceptional service and staying ahead in the industry.
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any roles as a Head Waiter or similar positions. Emphasise your leadership skills and ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to exceptional service. Mention specific experiences where you successfully led a team or resolved guest concerns.
Highlight Relevant Skills: In your application, clearly outline your organisational, communication, and problem-solving skills. Provide examples of how you've used these skills in previous roles to enhance the dining experience.
Show Enthusiasm for the Brand: Research Caprice Holdings and express your enthusiasm for their mission and values in your application. Mention any specific restaurants or experiences that resonate with you to demonstrate your genuine interest.
How to prepare for a job interview at Caprice Holdings Ltd.
✨Showcase Your Leadership Skills
As a Head Waiter, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've successfully managed and mentored staff in the past. Highlight specific examples where your guidance improved service quality or team morale.
✨Demonstrate Your Problem-Solving Abilities
In the hospitality industry, challenges can arise unexpectedly. Think of scenarios where you've had to resolve guest complaints or operational issues swiftly. Share these stories during your interview to illustrate your proactive approach and ability to maintain high service standards under pressure.
✨Familiarise Yourself with the Venue
Before the interview, research Caprice Holdings and its restaurants. Understand their dining concepts, target clientele, and any recent news. This knowledge will not only impress your interviewers but also allow you to tailor your responses to align with their values and expectations.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the restaurant's culture, team dynamics, and expectations for the Head Waiter role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
