Guest Experience & Front Desk Coordinator
Guest Experience & Front Desk Coordinator

Guest Experience & Front Desk Coordinator

Full-Time 22000 - 28000 £ / year (est.) No home office possible
Caprice Holdings Ltd

At a Glance

  • Tasks: Be the friendly face of our restaurant, welcoming guests and managing reservations.
  • Company: An esteemed Italian restaurant in the heart of South Kensington.
  • Benefits: Enjoy dining discounts, early pay access, and a pension scheme.
  • Why this job: Join a distinguished team dedicated to providing exceptional hospitality.
  • Qualifications: Experience in hospitality, strong organisational skills, and a positive attitude.
  • Other info: Perfect opportunity for those passionate about customer service and dining experiences.

The predicted salary is between 22000 - 28000 £ per year.

An esteemed Italian restaurant in South Kensington is looking for a poised and customer-focused Receptionist. In this role, you will be the first point of contact for guests, ensuring a warm welcome and managing reservations.

The ideal candidate should have experience in hospitality, excellent organizational skills, and a positive demeanour.

Benefits include dining discounts, early pay access, and a pension scheme. Join our distinguished team committed to unparalleled hospitality.

Guest Experience & Front Desk Coordinator employer: Caprice Holdings Ltd

Join our esteemed Italian restaurant in South Kensington, where we pride ourselves on delivering unparalleled hospitality and creating memorable experiences for our guests. As a Guest Experience & Front Desk Coordinator, you will benefit from a supportive work culture that values your contributions, offers dining discounts, early pay access, and a pension scheme, all while providing ample opportunities for personal and professional growth in the vibrant hospitality sector.
Caprice Holdings Ltd

Contact Detail:

Caprice Holdings Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience & Front Desk Coordinator

✨Tip Number 1

Make sure to research the restaurant before your interview. Knowing their menu, values, and what makes them unique will help you stand out as a candidate who truly cares about the guest experience.

✨Tip Number 2

Practice your communication skills! As a Receptionist, you'll need to be warm and welcoming. Try role-playing with a friend to get comfortable with greeting guests and managing reservations.

✨Tip Number 3

Dress the part! First impressions matter, especially in hospitality. Wear something smart and professional that reflects the restaurant's vibe to show you're serious about the role.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Guest Experience & Front Desk Coordinator

Customer Service
Organizational Skills
Communication Skills
Hospitality Experience
Reservation Management
Positive Demeanour
Interpersonal Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see your positive demeanour and how you connect with guests. A warm and friendly tone can make a big difference.

Highlight Relevant Experience: Make sure to showcase any previous experience in hospitality or customer service. We love seeing how you've managed reservations or created memorable experiences for guests in the past!

Be Organised: Since this role requires excellent organisational skills, structure your application clearly. Use bullet points for your experience and skills to make it easy for us to read and understand your qualifications.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Caprice Holdings Ltd

✨Know the Restaurant Inside Out

Before your interview, do some research on the restaurant's history, menu, and values. This will not only impress the interviewers but also help you understand how to align your customer service approach with their brand.

✨Showcase Your Hospitality Experience

Be ready to discuss your previous roles in hospitality. Share specific examples of how you've handled guest interactions, resolved issues, or improved customer satisfaction. This will demonstrate your capability and passion for the role.

✨Practice Your Warm Welcome

Since you'll be the first point of contact for guests, practice a friendly and professional greeting. Role-play with a friend or family member to ensure you come across as approachable and confident during the interview.

✨Prepare Questions About the Role

Think of insightful questions to ask about the position and the team. This shows your genuine interest in the role and helps you gauge if it's the right fit for you. For example, ask about the restaurant's approach to guest feedback or how they handle busy periods.

Guest Experience & Front Desk Coordinator
Caprice Holdings Ltd

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