At a Glance
- Tasks: Lead daily restaurant operations and inspire a passionate team to deliver exceptional service.
- Company: Balthazar, an iconic brasserie in Covent Garden known for elegance and outstanding dining.
- Benefits: Competitive pay, 100% dining discount, early pay access, enhanced leave, and private medical insurance.
- Why this job: Join a prestigious establishment and make a real impact on guest experiences and team success.
- Qualifications: Proven leadership experience in hospitality with strong communication and problem-solving skills.
- Other info: Diverse and inclusive work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails.
We are currently seeking an experienced and dynamic General Manager to lead our team. As the General Manager, you will play a central role in overseeing all aspects of restaurant operations, ensuring excellence in service, and contributing to the overall success of our establishment. If you have a proven track record in restaurant management, strong leadership skills, and a commitment to delivering outstanding guest experiences, we invite you to be a key leader at our restaurant.
Key Responsibilities- Oversee the day-to-day operations of the restaurant, ensuring high service standards.
- Lead and inspire the management team and staff, fostering a collaborative work environment.
- Manage staffing levels, including recruitment, training, and performance evaluations.
- Collaborate with the culinary team to ensure seamless kitchen and front-of-house coordination.
- Handle guest inquiries and concerns with professionalism and prompt resolution.
- Develop and execute marketing and promotional initiatives to drive business growth.
- Ensure adherence to company policies, procedures, and quality standards.
- Proven experience as a General Manager or in a similar leadership role within the hospitality industry.
- Strong organizational, communication, and interpersonal skills.
- Exceptional problem-solving abilities and a proactive approach to operational challenges.
- Ability to work in a fast-paced environment and efficiently manage tasks.
- Familiarity with inventory management, financial reporting, and budgeting processes.
- Competitive pay based on experience.
- 100% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair).
- Access to early pay, savings tools & financial coaching via Stream.
- Enhanced maternity & paternity leave.
- Discretionary bonuses.
- Private medical and life insurance.
- Employee Assistance Programme.
- Plus, a structured pension scheme with employer contributions.
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
General Manager Caprice London Competitive employer: Caprice Holdings Ltd
Contact Detail:
Caprice Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager Caprice London Competitive
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Balthazar or similar establishments. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for exceptional service shine through. Share stories that highlight your leadership skills and how you've tackled challenges in previous roles.
✨Tip Number 3
Research is key! Familiarise yourself with Balthazar’s menu and its unique dining experience. This will not only impress during interviews but also help you understand how you can contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Balthazar team. Don’t miss out on this opportunity!
We think you need these skills to ace General Manager Caprice London Competitive
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences have shaped your commitment to providing outstanding guest experiences, just like we do at Balthazar.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the General Manager role. Highlight your leadership skills and relevant experience in restaurant management, as this is key to us finding the right fit for our team.
Be Specific About Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Whether it’s improving service standards or driving business growth, we want to know how you’ve made a difference.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Balthazar.
How to prepare for a job interview at Caprice Holdings Ltd
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Balthazar’s menu and its unique offerings. Understanding the restaurant's concept and its French-inspired dishes will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Be prepared to discuss your management style and provide examples of how you've inspired teams in the past. Highlight any successful initiatives you've led that improved service or team morale.
✨Prepare for Scenario Questions
Expect questions about handling guest complaints or operational challenges. Think of specific situations where you’ve resolved issues effectively. This will demonstrate your problem-solving abilities and proactive approach, which are key for this role.
✨Discuss Marketing Ideas
Since part of the role involves driving business growth, come prepared with a few marketing ideas tailored to Balthazar. This could include promotional events or partnerships that align with the restaurant's brand, showcasing your strategic thinking.