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- Tasks: Welcome guests and manage their belongings with care and efficiency.
- Company: Join the prestigious Daphne's, a renowned Italian restaurant in South Kensington.
- Benefits: Enjoy 30% off dining, early pay access, and great bonuses.
- Why this job: Be part of a team delivering exceptional hospitality in a vibrant setting.
- Qualifications: Customer service experience is a plus, but a friendly attitude is key.
- Other info: Diverse and inclusive workplace with opportunities for growth and recognition.
The predicted salary is between 13 - 16 £ per hour.
Daphne's, based in the luxurious South Kensington, is an esteemed Italian restaurant celebrated for its sophisticated ambiance, exceptional cuisine, and unwavering commitment to culinary excellence. Established in 1964, Daphne's has offered a harmonious blend of contemporary and traditional Italian dishes that have attracted some of London’s most famous residents. Our stunning conservatory can be used year-round, allowing for lots of sunlight in the summer and a cosy fire for the winter.
We are currently seeking a meticulous and customer-focused Cloakroom Attendant to join our dynamic team. As a Cloakroom Attendant, you will play a vital role in ensuring the comfort and convenience of our guests by providing a secure and efficient cloakroom service. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be an integral part of the experience in our restaurant.
Key Responsibilities:- Greet and assist guests with the check-in and retrieval of personal belongings.
- Maintain a secure and organized cloakroom area.
- Provide courteous and efficient service to guests, addressing inquiries and special requests.
- Collaborate with other staff members to ensure a seamless guest experience.
- Keep the cloakroom area clean and well-maintained.
- Uphold the highest standards of service and guest satisfaction.
- Previous experience as a cloakroom attendant or in a customer service role is advantageous but not required.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Positive and friendly demeanour.
- 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s.
- Access to early pay, savings tools & financial coaching via Stream.
- Enhanced maternity & paternity leave.
- Cycle to work scheme and refer-a-friend bonuses up to £1,000.
- English language classes, length of service awards & employee recognition bonuses.
- Private medical and life insurance for senior leaders, life insurance for head office employees.
- Employee Assistance Programme.
- A structured pension scheme with employer contributions.
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Cloakroom Attendant Caprice London Competitive employer: Caprice Holdings Ltd
Contact Detail:
Caprice Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloakroom Attendant Caprice London Competitive
✨Tip Number 1
Get to know the restaurant scene in South Kensington! Familiarise yourself with Daphne's and its vibe. When you walk in for your interview, show that you understand their commitment to exceptional service and how you can contribute to that.
✨Tip Number 2
Practice your communication skills! As a Cloakroom Attendant, you'll be interacting with guests all the time. Role-play with a friend or family member to get comfortable with greeting guests and handling their belongings efficiently.
✨Tip Number 3
Dress the part! First impressions matter, especially in a classy place like Daphne's. Wear something smart and professional to show that you take the opportunity seriously and are ready to represent their brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at StudySmarter and being part of the hospitality experience at Daphne's.
We think you need these skills to ace Cloakroom Attendant Caprice London Competitive
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share any experiences that highlight your commitment to providing excellent service, as this is key for us at Daphne's.
Be Organised and Detail-Oriented: Since the role requires strong organisational skills, make sure your application reflects this. Keep your CV tidy and structured, and double-check for any typos or errors before hitting send!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the Cloakroom Attendant role. Mention specific responsibilities from the job description that resonate with your skills.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application lands in the right hands!
How to prepare for a job interview at Caprice Holdings Ltd
✨Know the Venue
Before your interview, take some time to research Daphne's and its unique atmosphere. Familiarise yourself with their menu and the overall vibe of the restaurant. This will not only help you answer questions more confidently but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Cloakroom Attendant, your role revolves around guest interaction. Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for guests, as this will demonstrate your suitability for the position.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the upscale nature of Daphne's. A polished appearance will convey your professionalism and respect for the establishment, making you stand out as a candidate who understands the importance of presentation in hospitality.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask during your interview. This could be about the team dynamics, training opportunities, or how they maintain high standards of service. Asking questions shows that you're engaged and serious about the role, which can leave a positive impression on the interviewers.