Bacchanalia, situated in Berkley Square in Mayfair, is a culinary haven celebrated for its avant-garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, Bacchanalia offers a curated experience that fuses creativity with timeless elegance that is inspired by the ancient Greco-Roman feasts of old. Walking inside transports you to another world as you are surrounded by dazzling statues designed by Damien Hirst, as well as 2,000-year-old pieces.
We are currently seeking a meticulous and customer-focused Cloakroom Attendant to join our dynamic team. As a Cloakroom Attendant, you will play a vital role in ensuring the comfort and convenience of our guests by providing a secure and efficient cloakroom service. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be an integral part of the experience in our restaurant.
Key Responsibilities:
- Greet and assist guests with the check-in and retrieval of personal belongings.
- Maintain a secure and organized cloakroom area.
- Provide courteous and efficient service to guests, addressing inquiries and special requests.
- Collaborate with other staff members to ensure a seamless guest experience.
- Keep the cloakroom area clean and well-maintained.
- Uphold the highest standards of service and guest satisfaction.
Requirements:
- Previous experience as a cloakroom attendant or in a customer service role is advantageous but not required.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Positive and friendly demeanour.
Benefits:
- 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair) & The Ivy Collection
- Access to early pay, savings tools & financial coaching via Stream
- Enhanced maternity & paternity leave
- Cycle to work scheme and refer-a-friend bonuses up to £1,000
- English language classes, length of service awards & employee recognition bonuses
- Private medical and life insurance for senior leaders, life insurance for head office employees
- Employee Assistance Programme
- Plus, a structured pension scheme with employer contributions
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
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Cloakroom Attendant Bacchanalia London Competitive employer: Caprice Holdings Ltd.
At Caprice Restaurants, we pride ourselves on being a leading employer in the luxury hospitality sector, offering a vibrant work culture that values exceptional customer service and employee growth. As a Reservationist, you will enjoy a range of benefits including generous dining discounts, access to financial coaching, and enhanced parental leave, all while working in an environment that celebrates diversity and equal opportunity. Join us in redefining dining experiences and be part of a team that is dedicated to excellence and innovation in hospitality.
