At a Glance
- Tasks: Welcome guests and manage reservations in a luxury dining setting.
- Company: 34 Mayfair, a prestigious restaurant in London's vibrant Mayfair.
- Benefits: 30% dining discount, early pay access, and enhanced parental leave.
- Other info: Join a diverse team in a fast-paced, rewarding environment.
- Why this job: Be the face of an iconic restaurant and create memorable experiences.
- Qualifications: Previous reception or hospitality experience and excellent communication skills.
The predicted salary is between 25000 - 30000 € per year.
Nestled in the heart of London's Mayfair, 34 Mayfair is a distinguished restaurant celebrated for its sophisticated ambiance, culinary excellence, and impeccable service. As a beacon of luxury dining, 34 Mayfair offers a unique blend of classic and contemporary elements, creating an unparalleled experience for our guests. Inspired by the Art Deco movement, this stunning restaurant features pieces from renowned artist Tracey Emin. Join our exceptional team and contribute to the legacy of one of Mayfair's premier dining establishments.
We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant.
Key Responsibilities- Greet and welcome guests with warmth and professionalism.
- Manage reservations, ensuring accurate and efficient table assignments.
- Open Table and/or Seven Rooms experience.
- Coordinate with the service team to ensure a seamless dining experience.
- Answer phone calls and inquiries, providing information and assistance.
- Maintain the reception area, keeping it clean and organized.
- Uphold the highest standards of service and guest satisfaction.
- Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting.
- Experience with either Open Table or Seven Rooms.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Positive and friendly demeanour.
- 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s.
- Access to early pay, savings tools & financial coaching via Stream.
- Enhanced maternity & paternity leave.
- Cycle to work scheme and refer-a-friend bonuses up to £1,000.
- English language classes, length of service awards & employee recognition bonuses.
- Private medical and life insurance for senior leaders, life insurance for head office employees.
- Employee Assistance Programme.
- Plus, a structured pension scheme with employer contributions.
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Receptionist in City of Westminster employer: Caprice Holdings Ltd
At 34 Mayfair, we pride ourselves on being an exceptional employer in the heart of London's prestigious Mayfair, offering a vibrant work culture that celebrates diversity and excellence in hospitality. Our team enjoys a range of benefits including generous dining discounts, enhanced parental leave, and access to financial coaching, all while working in a stunning Art Deco environment that inspires creativity and collaboration. Join us to grow your career in a supportive atmosphere where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in City of Westminster
✨Tip Number 1
Make sure to research 34 Mayfair before your interview. Knowing about the restaurant's unique blend of classic and contemporary elements will help you connect with the team and show your genuine interest in being part of their legacy.
✨Tip Number 2
Practice your greeting! As a Receptionist, you'll be the first point of contact for guests. A warm and professional welcome can set the tone for their entire dining experience, so make it count!
✨Tip Number 3
Brush up on your organisational skills. Being able to manage reservations efficiently is key. If you have experience with Open Table or Seven Rooms, be ready to discuss how you've used these tools to enhance guest experiences.
✨Tip Number 4
Don't forget to showcase your positive and friendly demeanour during the interview. The hospitality industry thrives on great interpersonal skills, so let your personality shine through and show them why you'd be a perfect fit for their team!
We think you need these skills to ace Receptionist in City of Westminster
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how it aligns with our values at 34 Mayfair.
Tailor Your Experience:Make sure to highlight your relevant experience as a receptionist or in hospitality. We’re looking for specific examples of how you've managed reservations or provided excellent service, so tailor your application to reflect that!
Keep It Professional Yet Warm:Remember, you’ll be the first point of contact for our guests. Your written application should reflect a balance of professionalism and warmth. Use a friendly tone while maintaining a polished approach.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at 34 Mayfair!
How to prepare for a job interview at Caprice Holdings Ltd
✨Know the Venue
Before your interview, take some time to research 34 Mayfair. Familiarise yourself with its menu, ambiance, and any recent news or events. This will not only show your genuine interest in the restaurant but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Receptionist, your role is all about making guests feel welcome. Prepare examples from your past experiences where you provided exceptional service or handled difficult situations with grace. This will demonstrate your ability to maintain a positive and friendly demeanour.
✨Practice Common Interview Questions
Anticipate questions related to your experience with reservation systems like Open Table or Seven Rooms. Be ready to discuss how you've managed busy periods and ensured a seamless dining experience for guests. Practising these responses will help you articulate your skills clearly.
✨Dress to Impress
Given the sophisticated nature of 34 Mayfair, it's essential to dress appropriately for your interview. Opt for smart, professional attire that reflects the restaurant's upscale vibe. This will help you make a great first impression right from the start.
