Customer Business Manager - Grocery in London

Customer Business Manager - Grocery in London

London Full-Time 50000 - 65000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage diverse Grocery customers and lead negotiations while driving growth strategies.
  • Company: Join a leading kids drink brand with a commitment to sustainability.
  • Benefits: Competitive salary, health insurance, 25 days leave, and a pension scheme.
  • Other info: Work in a dynamic environment with flat hierarchies and a focus on sustainability.
  • Why this job: Be part of a fast-paced company with high growth ambitions and leadership opportunities.
  • Qualifications: 3+ years in account management with strong collaboration and problem-solving skills.

The predicted salary is between 50000 - 65000 £ per year.

Scope of the Role

This CBM role offers the opportunity to manage a diverse set of Grocery customers in a very established and strategically important area of the GB business. You will have full P&L responsibility for your customers and support the development of the long term strategy with the Head of Sales.

Key Accountabilities

  • First point of contact for customers, lead all negotiations and escalations.
  • Take P&L responsibility for delivering customer volume, NOS and Gross Margin versus the agreed Annual Plan (AP).
  • Support the development of revenue‑growth management and pack‑price architecture of the channel with peers and the Head of Sales.
  • Build stakeholder map and influence relevant stakeholders at customers to ensure best in class visibility, promotions, brand activations and listings of the Capri‑Sun brand.
  • Negotiate and deliver joint business plans (JBPs) with customers.
  • Plan and notify costs regarding projects and activities of customers.
  • Maintain forecast accuracy versus the agreed AP target; lead the monthly forecast and P&L review process and recommend course corrections.
  • Manage the trade‑spend budget with customers versus the agreed AP targets.
  • Analyze and evaluate trade‑spend and promotional investment effectiveness, presenting findings and recommending what works and what does not.

Your Profile

  • Strong understanding of the GB retail, discounter and e‑commerce landscape, with a minimum of 3 years experience as a National Account Manager, Customer Business Manager or equivalent.
  • Display ownership mentality with an assigned group of customers, delivering results and seeking new opportunities.
  • Collaborate with internal stakeholders and external senior buyers regularly; possess emotional intelligence and strong cross‑functional collaboration skills.
  • Natural problem‑solver with strong organisational skills.
  • Demonstrate a sense of urgency while remaining calm under pressure.
  • Resilient and self‑motivated to see projects through to completion.
  • Have the right to work in the UK and are willing to come to the London office one day per week or as required.

What can you expect

  • Competitive base salary; Benefits package including pension scheme, life insurance, health insurance, 25 days of annual leave;
  • Commitment to sustainability, aiming to be the most sustainable kids drink in the world;
  • Working for the biggest kids drink brand worldwide, available in 120 markets;
  • Fast‑paced company with an excellent leadership team and high growth ambitions;
  • Flat hierarchies and many opportunities to take leadership.

Customer Business Manager - Grocery in London employer: Capri Sun UK Limited

As a Customer Business Manager at our London office, you will thrive in a dynamic and fast-paced environment that champions sustainability and innovation. With a competitive salary and comprehensive benefits package, including generous annual leave and a commitment to employee growth, we foster a collaborative culture where your contributions are valued and leadership opportunities abound. Join us in shaping the future of the world's leading kids' drink brand while enjoying the support of an exceptional leadership team.

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Contact Details:

Capri Sun UK Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Business Manager - Grocery in London

Leverage Your Network

In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!

Show Your Skills Through Real-World Results

When targeting a full-time role like Customer Business Manager - Grocery at Capri Sun UK Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!

Engage with Sales Communities

Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.

Direct Applications Matter

While we all know the online application route, consider sending direct applications to companies you admire, including Capri Sun UK Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Customer Business Manager - Grocery. Sometimes, a personal touch can grab attention faster than a generic application!

We think you need these skills to ace Customer Business Manager - Grocery in London

P&L Management
Negotiation Skills
Stakeholder Management
Revenue Growth Management
Forecasting
Trade Spend Analysis
Promotional Effectiveness Evaluation

Some tips for your application 🫡

Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!

Tailor Your Message for Capri Sun UK Limited:When writing your cover letter, make sure to tailor your message specifically for Capri Sun UK Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!

Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!

Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!

How to prepare for a job interview at Capri Sun UK Limited

Know Your Sales Methodologies

Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Capri Sun UK Limited that you understand the role and can hit the ground running in the sales game.

Demonstrate Your Deal-Making Skills

Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Capri Sun UK Limited that you’re not just about numbers but also about building lasting connections in business development.

Prepare for Role-Play Scenarios

In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!

Align Your Goals with the Company’s Vision

Take a moment to reflect on how your career ambitions align with Capri Sun UK Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.