At a Glance
- Tasks: Manage key grocery customers and lead negotiations to drive growth.
- Company: Join a leading kids drink brand with a commitment to sustainability.
- Benefits: Competitive salary, health insurance, 25 days leave, and pension scheme.
- Other info: Opportunity for leadership and career growth in a dynamic environment.
- Why this job: Be part of a fast-paced team making a real impact in the market.
- Qualifications: 3+ years in account management with strong collaboration skills.
The predicted salary is between 50000 - 65000 £ per year.
This CBM role offers the opportunity to manage a diverse set of Grocery customers in a very established and strategically important area of the GB business. You will have full P&L responsibility for your customers and support the development of the long term strategy with the Head of Sales.
Key Accountabilities
- First point of contact for customers, lead all negotiations and escalations.
- Take P&L responsibility for delivering customer volume, NOS and Gross Margin versus the agreed Annual Plan (AP).
- Support the development of revenue‑growth management and pack‑price architecture of the channel with peers and the Head of Sales.
- Build stakeholder map and influence relevant stakeholders at customers to ensure best in class visibility, promotions, brand activations and listings of the Capri‑Sun brand.
- Negotiate and deliver joint business plans (JBPs) with customers.
- Plan and notify costs regarding projects and activities of customers.
- Maintain forecast accuracy versus the agreed AP target; lead the monthly forecast and P&L review process and recommend course corrections.
- Manage the trade‑spend budget with customers versus the agreed AP targets.
- Analyze and evaluate trade‑spend and promotional investment effectiveness, presenting findings and recommending what works and what does not.
Your Profile
- Strong understanding of the GB retail, discounter and e‑commerce landscape, with a minimum of 3 years experience as a National Account Manager, Customer Business Manager or equivalent.
- Display ownership mentality with an assigned group of customers, delivering results and seeking new opportunities.
- Collaborate with internal stakeholders and external senior buyers regularly; possess emotional intelligence and strong cross‑functional collaboration skills.
- Natural problem‑solver with strong organisational skills.
- Demonstrate a sense of urgency while remaining calm under pressure.
- Resilient and self‑motivated to see projects through to completion.
- Have the right to work in the UK and are willing to come to the London office one day per week or as required.
What can you expect
- Competitive base salary;
- Benefits package including pension scheme, life insurance, health insurance, 25 days of annual leave;
- Commitment to sustainability, aiming to be the most sustainable kids drink in the world;
- Working for the biggest kids drink brand worldwide, available in 120 markets;
- Fast‑paced company with an excellent leadership team and high growth ambitions;
- Flat hierarchies and many opportunities to take leadership.
Customer Business Manager - Grocery employer: Capri Sun UK Limited
As a Customer Business Manager at our London office, you will thrive in a dynamic and fast-paced environment that champions sustainability and innovation. We offer a competitive salary and comprehensive benefits package, alongside ample opportunities for professional growth and leadership development within the world's largest kids' drink brand. Join us to make a meaningful impact while collaborating with a supportive team dedicated to excellence and customer success.
