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- Tasks: Manage grocery customers and drive sales for the iconic Capri Sun brand.
- Company: Capri Sun Group, a leader in kids' beverages with a mission to bring smiles.
- Benefits: Competitive salary, health insurance, 25 days leave, and a commitment to sustainability.
- Why this job: Join a fast-paced team and make a real impact on children's favourite drinks.
- Qualifications: 3+ years in retail or e-commerce, strong problem-solving skills, and a collaborative mindset.
- Other info: Home-based role with opportunities for leadership and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Customer Business Manager - Grocery role at Capri Sun Group. We are the company that brings a smile to children's faces. Our mission is to put a smile on 8 billion faces and we are led by our purpose to provide carefree moments to children all around the world. With our iconic Capri-Sun brand, we aim to be the best tasting, sustainable, no.1 kids' drink. This is a home based role with one day per week (or when required) in the London office.
SCOPE OF THE ROLE
This CBM role offers the opportunity to manage a diverse set of Grocery customers in a very established and strategically important area of the GB business. You will have full P&L responsibility for your customers and support the development of the long‑term strategy with the Head of Sales.
Key Accountabilities
- You are the first point of contact for your customers, lead all negotiations and escalate where necessary.
- P&L responsibility for delivering customer Volume, NOS, Gross Margin vs. the agreed Annual Plan (AP).
- Support the development of the revenue growth management and pack price architecture of your channel in conjunction with your peers and head of sales.
- Responsible for building a stakeholder map and influencing the relevant stakeholders at your customers to ensure best in class visibility, promotions, brand activations and listings of the Capri Sun brand.
- Responsible for negotiating and delivering the joint business plans (JBPs) with your customers.
- You are responsible for cost planning and cost notifications regarding projects and activities of your customers.
- Responsible for forecast accuracy vs. the agreed AP target.
- Lead the monthly forecast and P&L review process for your customers. Recommend course corrections where necessary.
- Responsible for managing the trade spend budget with your customers vs. the agreed AP targets.
- Responsible for analysing and evaluating both trade spend and promotional investment effectiveness, presenting findings and making recommendations on what works and does not work.
YOUR PROFILE
- Strong understanding of the GB retail, discounter and E‑commerce landscape along with a minimum of 3 years’ experience working within these channels.
- Ownership mentality with an assigned group of customers, delivering results & seeking new opportunities.
- Business owner mentality.
- Emotionally intelligent, understands the importance of strong cross‑functional collaboration.
- Natural problem solver and strong organisational skills.
- Demonstrates a sense of urgency yet remains calm under pressure.
- Resilient & self‑motivated to see projects through to completion and doesn’t take no for an answer.
What Can You Expect
- Competitive base salary.
- Benefits package including pension scheme, life insurance, health insurance, 25 days of annual leave.
- A commitment to our sustainability: our ambition is to be the most sustainable kids drink in the world.
- Working for the biggest kids drink brand worldwide, being available in 120 markets.
- A fast paced company, with an excellent leadership team and high growth ambitions.
- Flat hierarchies and lots of opportunity to take leadership.
Seniority level: Mid‑Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Food and Beverage Services
Customer Business Manager - Grocery employer: Capri Sun Group
Contact Detail:
Capri Sun Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Business Manager - Grocery
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Capri Sun Group. A friendly chat can open doors and give you insights that might just help you land that Customer Business Manager role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Capri Sun's products, their market position, and recent news. Show us you’re passionate about the brand and ready to contribute to our mission of putting smiles on kids' faces.
✨Tip Number 3
Practice your negotiation skills! As a Customer Business Manager, you'll be leading negotiations with grocery customers. Role-play scenarios with friends or family to build your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Capri Sun team and making a difference in the kids' drink market.
We think you need these skills to ace Customer Business Manager - Grocery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Customer Business Manager role. Highlight your experience in grocery and retail, and don’t forget to showcase your P&L management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the Capri Sun brand and how your skills align with our mission. Keep it engaging and personal – we love a good story!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive results. Use numbers and examples to illustrate your success in managing customer relationships and delivering growth.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our future team members!
How to prepare for a job interview at Capri Sun Group
✨Know Your Numbers
As a Customer Business Manager, you'll be handling P&L responsibilities. Brush up on your financial metrics and be ready to discuss how you've managed budgets and forecasts in the past. Show them you can deliver results and understand the financial implications of your decisions.
✨Understand the Market Landscape
Familiarise yourself with the GB retail, discounter, and e-commerce landscape. Be prepared to discuss current trends and how they impact Capri Sun's strategy. This shows you're not just interested in the role but also in the industry as a whole.
✨Demonstrate Emotional Intelligence
This role requires strong cross-functional collaboration. Think of examples where you've successfully navigated team dynamics or resolved conflicts. Highlighting your emotional intelligence will show that you can build relationships and influence stakeholders effectively.
✨Be a Problem Solver
Capri Sun is looking for someone who can tackle challenges head-on. Prepare to share specific instances where you've identified problems and implemented solutions. This will demonstrate your proactive approach and resilience, which are key traits for this position.
