At a Glance
- Tasks: Manage property operations, support students, and organise events in a vibrant environment.
- Company: Join Student Castle & Capitol Students, leaders in Purpose-Built Student Accommodation.
- Benefits: 33 days annual leave, health initiatives, virtual GP access, and enhanced family leave.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Make a real difference in student lives while enjoying a flexible work-life balance.
- Qualifications: Degree in a related field and experience in PBSA or hospitality preferred.
The predicted salary is between 35000 - 45000 £ per year.
About Us: Join the vibrant team at Student Castle & Capitol Students, an esteemed player in the Purpose-Built Student Accommodation sector. We are seeking a dedicated professional to fill the position of Property Manager for our Southampton Property.
Office Administration
- Manage the administration, housekeeping, maintenance, and security teams. This includes setting out their tasks and responsibilities and preparing working rotas as necessary.
- Develop, review and update office documents as necessary.
- Manage timesheets and ensure correct hours are submitted to payroll.
- Oversee financial administration procedures such as invoices, banking reconciliations, expenses and petty cash.
- Ensure that student’s rent is paid on time and follow the credit control procedures for any rent arrears.
- Hold regular team meetings to ensure staff are updated on any changes to company policies and procedures.
- Provide front desk, telephone and written support to customers and stakeholders in line with Student Castle company policy.
- Provide support, signposting and advice to customers to assist them in dealing with student life e.g. mental health, financial advice, learning support, university life.
- Take disciplinary action against students who breach their Licence Agreement and Acceptable Behaviour Policy.
- Organise social events with student input.
- Utilise online materials and social media to promote the Capitol Students and Student Castle brand.
Facilities Management Support
- Log and inform facilities team of maintenance issues.
- Manage and utilise property maintenance software in order to ensure compliance across all servicing and Health and Safety aspects.
- Liaise with contractors for maintenance issues unable to be dealt with in house.
- Manage service contracts to ensure all plant equipment, safety equipment, fire safety systems are maintained according to statutory requirements.
- Assist with ad hoc requests as necessary for business needs, especially at peak times such as student move in and move out weekends.
- Perform and document regular inspections of student flats.
- Manage summer deep clean and maintenance programme of works.
- Organise any on site training needed for staff as well as keeping training records up to date and ensure staff complete training within the set timelines.
A degree level qualification in a related field is desirable.
Benefits
- 33 Days of Annual Leave including Bank Holidays: Because work-life balance matters.
- Discretionary Bonus Scheme: Recognising and rewarding your hard work.
- Health and Wellbeing Initiatives: Your health matters to us.
- Virtual GP Access: Easy and convenient healthcare at your fingertips.
- Health Cash Plan: Taking care of your health expenses.
- Company Paid Sick Leave: We support you during challenging times.
- Enhanced Maternity/Paternity Pay: Welcoming the newest members of your family.
- Maternity Wardrobe Support: A Gift at the Birth of Your Baby: Because new beginnings deserve a celebration.
- Entire Day Off for Your Child’s First Day at School: Access to Deals & Discounts.
Property Administrator (hybrid/flexible home working) in Southampton employer: Capitol Students
At Student Castle & Capitol Students, we pride ourselves on fostering a vibrant and supportive work culture that prioritises employee well-being and professional growth. As a Property Administrator in Southampton, you'll benefit from a generous 33 days of annual leave, a discretionary bonus scheme, and comprehensive health initiatives, all while being part of a dynamic team dedicated to enhancing student life. Our commitment to work-life balance and employee support makes us an exceptional employer for those seeking meaningful and rewarding careers in the Purpose-Built Student Accommodation sector.
