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- Tasks: Lead a team to ensure immaculate service and pristine environments for guests.
- Company: Luxury hotel brand known for exceptional service and attention to detail.
- Benefits: Competitive salary, training opportunities, and a dynamic work environment.
- Why this job: Join a passionate team and create unforgettable experiences for discerning guests.
- Qualifications: Experience in luxury hospitality and strong leadership skills required.
- Other info: Opportunity to champion eco-friendly practices in a prestigious setting.
The predicted salary is between 36000 - 60000 £ per year.
Reporting to the Rooms Division Manager, the Executive Housekeeper will lead a team of housekeeping professionals in delivering exceptional service and immaculate surroundings that reflect the standards of our luxury brand. This leadership role requires a keen eye for detail, operational excellence, and a passion for curating welcoming, pristine environments for our discerning guests.
Responsibilities
- Direct daily operations of the Housekeeping department, including guest rooms, public areas, laundry, and heart-of-house, ensuring impeccable standards.
- Allocate and direct the work assignments and special projects of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.
- Attend daily briefings and take note of VIP arrivals and the special attention items for the guests; communicate and conduct briefings with the room attendants and ensure they execute the special requests.
- Conduct routine inspections of guest rooms and public areas to ensure that facilities, equipment and amenities are clean and well maintained. Implement proactive quality assurance measures and respond promptly to feedback or issues.
- Anticipate and maintain all equipment and supplies and ensure their availability.
- Manage departmental budgets, inventory levels, linen controls, and supply procurement while minimizing waste and cost.
- Conduct monthly training sessions with existing employees in order to meet the identified training needs.
- Schedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.
- Partner with Front Office and Engineering teams to respond efficiently to guest requests, ensuring personalized service and prompt resolutions.
- Monitor housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures and Health and Safety procedures for employees and guests.
- Champion eco-friendly cleaning practices and strict hygiene protocols aligned with global luxury hospitality standards.
- Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Requirements
- Proven track record as an Executive Housekeeper or Assistant Executive Housekeeper in a 5-star or luxury hospitality setting.
- Strong leadership, communication, and organizational skills.
- Positive team player, friendly with good interpersonal skills, flexible, adaptable and able to respond positively to changes.
- Possess knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling.
- Proficiency in hotel operating systems is highly desirable.
- Eye for detail and passion for creating elegant and spotless environments.
Executive Housekeeper in Penarth employer: CAPITOL HOTEL MANAGER PTE. LTD.
Contact Detail:
CAPITOL HOTEL MANAGER PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Housekeeper in Penarth
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Executive Housekeeper role. Personal recommendations can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for interviews by researching the company’s values and standards. Since you’ll be leading a team to maintain impeccable environments, show them you understand their luxury brand and how you can contribute to their success.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams and improved operations in previous roles. Highlight your eye for detail and how it has positively impacted guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Executive Housekeeper in Penarth
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past, especially in a luxury setting. Share specific examples that demonstrate your ability to lead and inspire others!
Detail is Key: Since the role requires a keen eye for detail, ensure your application reflects this. Pay attention to your language, formatting, and overall presentation. We appreciate candidates who can showcase their meticulous nature right from the application stage!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to our job description. Mention how your skills align with our requirements, particularly around operational excellence and creating pristine environments for guests.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at CAPITOL HOTEL MANAGER PTE. LTD.
✨Know Your Luxury Standards
Familiarise yourself with the luxury brand's standards and values. Research their approach to housekeeping and guest service, so you can demonstrate how your experience aligns with their expectations during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight specific situations where you allocated tasks effectively or resolved conflicts, as this will show your capability to manage a diverse team.
✨Be Detail-Oriented
Since the role requires a keen eye for detail, be ready to discuss how you ensure cleanliness and maintenance in your current or past positions. You might even want to mention any proactive quality assurance measures you've implemented.
✨Emphasise Eco-Friendly Practices
With a focus on eco-friendly cleaning practices, be prepared to talk about your experience with sustainable methods. Share any initiatives you've led or participated in that align with green hospitality standards.
