At a Glance
- Tasks: Lead a team to create unforgettable banquet experiences and ensure top-notch service.
- Company: Join Kempinski, a luxury hotel brand known for exceptional hospitality and service standards.
- Benefits: Enjoy competitive pay, career development opportunities, and a vibrant work environment.
- Other info: Opportunity to collaborate with culinary experts and develop your leadership skills.
- Why this job: Be part of a dynamic team that values innovation and personal growth in the hospitality industry.
- Qualifications: Must have 3 years of experience in hospitality and a diploma in F&B Service.
The predicted salary is between 36000 - 60000 £ per year.
SCOPE
To produce an outstanding guest experience within the Banqueting concepts by managing a service team in cooperation with the culinary team. The Banquet Manager / Catering Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximising profit.
OVERALL OBJECTIVES:
The job of Banquet Manager is executed satisfactorily when:
- Strictly adhering to all hotel rules, including fire, safety, and hygiene regulations (HACCP).
- Driving sales to achieve the full potential of the banqueting department and adhering to the budget.
- Ensuring high-quality products and services are consistently provided.
- Developing the banqueting department to generate new business opportunities.
- Fostering innovation and implementing new ideas in banquet services.
- Successfully implementing talent growth and development within the department.
Talent Development Responsibilities:
- Support and implement new Talent Development initiatives.
- Identify internal and external talents that align with Kempinski’s values.
- Support career development through training and multi-tasking assignments.
- Provide continuous feedback and conduct annual performance appraisals for department staff.
MAIN RESPONSIBILITIES:
- Ensure punctuality and adherence to hotel grooming standards.
- Maintain a clean and organized work environment.
- Lead the team to deliver the highest levels of service and setup standards.
- Collaborate with various departments (Sales & Catering, Housekeeping, Stewarding) to ensure smooth operations and high standards.
- Assist in budget preparation and conduct monthly inventory checks.
- Upsell banquet offerings and manage cost control.
- Develop banquet schedules and coordinate with the culinary team on event planning and execution.
- Lead menu design and tastings in collaboration with the culinary team.
- Monitor guest satisfaction and handle complaints efficiently.
- Manage staffing, including recruitment, training, and scheduling.
- Ensure compliance with hotel policies and procedures, including opening and closing procedures.
Additional Responsibilities:
- Attend all staff meetings and required training sessions.
- Monitor and report on department performance and implement improvements as needed.
- Manage payroll effectively and optimize the use of part-time employees.
- Support supplier relations and manage operating supplies and equipment.
- Undertake additional tasks and responsibilities as required by the Head of Department.
QUALIFICATIONS:
- Warm, pleasant, friendly, and confident demeanor with strong interpersonal skills.
- Proficient in English.
- Minimum of 3 years\' experience in a similar capacity.
- Diploma in Hospitality or F&B Service.
- Positive attitude and a team player with the ability to work independently under pressure.
- Strong problem-solving skills and the ability to foster effective working relationships with staff and clients/vendors.
- Familiarity with HACCP requirements and knowledge of health and safety rules and procedures.
Banquet Manager in Glasgow employer: CAPITOL HOTEL MANAGER PTE. LTD.
Kempinski Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. As a Banquet Manager, you will thrive in a dynamic environment where innovation is encouraged, and your contributions directly impact guest satisfaction and business success. With comprehensive training initiatives and a commitment to maintaining high standards, Kempinski provides a rewarding career path in the heart of luxury hospitality.
Contact Details:
CAPITOL HOTEL MANAGER PTE. LTD. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Banquet Manager in Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like CAPITOL HOTEL MANAGER PTE. LTD.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to CAPITOL HOTEL MANAGER PTE. LTD.
Don't be shy about reaching out to CAPITOL HOTEL MANAGER PTE. LTD. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Banquet Manager in Glasgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about CAPITOL HOTEL MANAGER PTE. LTD. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at CAPITOL HOTEL MANAGER PTE. LTD.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
