At a Glance
- Tasks: Investigate and resolve complex fraud cases in a dynamic banking environment.
- Company: Join Capitex, a leader in Financial Crime Compliance, working with a top Kuwaiti bank.
- Benefits: Competitive salary, housing allowance, and support for relocation to Kuwait.
- Other info: Remote work for the first two months, then onsite in Kuwait City.
- Why this job: Make a real impact in fraud prevention while developing your skills in a fast-paced setting.
- Qualifications: 4+ years in fraud operations with strong decision-making and communication skills.
The predicted salary is between 5670 - 6930 £ per month.
ABOUT THE ENGAGEMENT
Capitex is a specialist Financial Crime Compliance talent provider.
We are building a fraud operations team for a 6-month staffing engagement with a leading Kuwaiti bank's 24/7 digital fraud operations function.
This is a 6-month consultancy engagement with a defined delivery model: the first two months are delivered fully remotely, and from Month 3 the role relocates onsite to the bank's offices in Kuwait City for the remainder of the term.
Onsite presence in Kuwait from Month 3 is a firm requirement of the role, not a preference - please only apply if you are genuinely able and willing to relocate for the onsite phase.
THE ROLE
As an L2 Fraud Analyst you will sit at the escalation tier of the bank's digital fraud operation, working under the bank's direction alongside a Capitex team including L1 analysts, a senior fraud investigator and a fraud data analyst.
You will own the complex end of the alert queue: cases escalated from L1, multi-account and multi-channel patterns, and decisions that need judgement rather than playbook.
WHAT YOU WILL DO
- Investigate and disposition escalated fraud alerts and cases across digital channels - online and mobile banking, cards, payments and account takeover.
- Work complex fraud typologies end to end: APP and social engineering scams, mule activity, device and session anomalies, first-party and friendly fraud.
- Make and document risk decisions - block, restrict, release, elevate - within the bank's fraud risk appetite and SLAs.
- Provide quality feedback and coaching input to the L1 team, and act as a referral point during your shift.
- Feed rule and threshold tuning observations to the fraud data analyst to reduce false positives and improve detection.
- Support case documentation to an evidential standard, including input to SAR/STR referrals where required.
- WHAT WE ARE LOOKING FOR
- 4+ years in fraud operations within banking or payments, with at least 2 years at L2/escalation/investigation level.
- Hands-on experience with enterprise fraud monitoring platforms (for example FICO Falcon, NICE Actimize, SAS Fraud Management or equivalent) and case management tools.
- Strong working knowledge of digital banking fraud typologies and controls in a real-time environment.
- Sound, defensible decision-making under SLA pressure, and clear written case narration in English.
- Confirmed availability for an August 2026 start and genuine willingness to be onsite in Kuwait City from Month 3 to Month 6.
- GCC banking experience and Arabic language skills are a plus, not a requirement.
- ENGAGEMENT DETAILS
- 6-month consultancy agreement with Capitex, with extension possible on client renewal.
- Competitive all-inclusive monthly consultancy fee, with an additional housing allowance during the onsite phase.
- Visa, work authorisation and payroll for the Kuwait onsite phase are arranged and sponsored through our employer-of-record partner.
- Laptop (Dell Latitude) provided by Capitex; client systems access configured by the bank.
- Commencement is aligned to contract mobilisation - indicative start August 2026, confirmed at offer stage.
- #J-18808-Ljbffr
Fraud Analyst - L2 (Banking) - Remote then Onsite Kuwait employer: Capitex
Capitex offers a dynamic and supportive work environment for the L2 Fraud Analyst role, where employees are empowered to make evidence-driven decisions in a fast-paced digital fraud operations team. With a strong focus on employee growth and development, the company provides unique benefits such as a housing allowance for those relocating to Kuwait City, fostering a culture of collaboration and innovation that makes it an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Fraud Analyst - L2 (Banking) - Remote then Onsite Kuwait
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Capitex.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Capitex might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Fraud Analyst - L2 (Banking) - Remote then Onsite Kuwait
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Capitex will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Capitex. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Capitex confidence in your short-term commitment to the role.
How to prepare for a job interview at Capitex
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Capitex.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Capitex that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
