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For Companies At a Glance
- Tasks: Lead a Business Centre, driving sales and service culture to grow client base.
- Company: Join Capitec, a dynamic leader in the banking industry.
- Benefits: Competitive salary, travel opportunities, and a diverse work environment.
- Why this job: Make a real impact in business banking while developing your leadership skills.
- Qualifications: 5 years banking experience with 3 years in management; relevant degree required.
- Other info: Opportunity for career growth in a supportive and innovative company.
The predicted salary is between 36000 - 60000 £ per year.
To manage the Business Centre in terms of driving a proactive sales and service culture that will retain and grow the Business Centre client base. Responsible for driving activity, planning and implementing marketing, sales, and support services strategies for the Business Centre.
Experience (Minimum)
- Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
- 3 years managerial experience.
- Significant experience in preparing and motivating Credit applications.
- Budgeting, forecasting, cost control and sales management experience is essential.
- Accountability for managing a profitable cost centre.
Qualifications (Minimum)
- A relevant tertiary qualification in Business Management or Finance.
Qualifications (Ideal or Preferred)
- Bachelor's Degree in Business Management or Finance.
Knowledge (Minimum)
- Business knowledge and acumen.
- Understand interdependencies between industry knowledge, business and financial risks, Business banking product knowledge, pricing and taxation to determine feasible operating tactics for the Centre to maximise total profit and minimise loss.
- People management principles and practices.
- Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific).
- Principles and practices of business economics and the current business economic environment.
- Different industry sectors and sector risk profiles/trends; this includes an understanding of the impact of climatic conditions on markets.
- Managing Local Market (MLM) sales principles and practices to manage and optimise retention and growth within the Centre.
- General banking practices and procedures.
- Knowledge of competitor product offerings/ channels/ operational and marketing tactics.
- Credit principles and practices, including an understanding of credit application, securities and legal entities in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective.
- Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA).
- Extract and apply information to CRM (Customer relationship management) strategy.
- General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market.
Ideal
- Features, benefits and value propositions of the respective company product/service offerings.
- Multi-level products available and pricing structures.
- Current taxation laws as they apply to customers.
- A good knowledge of administration processes and procedures pertaining to Business Banking transactions.
Skills
- Communications skills.
- Analytical skills.
- Interpersonal & Relationship management skills.
- Negotiation skills.
- Planning, organising and coordination skills.
Conditions of Employment
- Clear criminal and credit record.
- Willingness to travel nationally and internationally when required.
- A valid driver's license and own vehicle required.
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
Business Centre Manager employer: Capitec
Contact Detail:
Capitec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Centre Manager
✨Tip Number 1
Get to know the company inside out! Research Capitec's values, culture, and recent news. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Capitec. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the assessment! Since there's a short assessment involved, practice similar tests or scenarios related to business management and banking. This will boost your confidence and help you shine during the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about the opportunity and ready to take the next step in your career.
We think you need these skills to ace Business Centre Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your banking experience, especially in Business Banking. We want to see how your past roles have prepared you for managing a Business Centre and driving sales and service culture.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and qualifications mentioned in the job description. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: Remember to complete your application through our website! It’s the best way for us to receive your details and ensures you don’t miss out on any important steps in the process.
How to prepare for a job interview at Capitec
✨Know Your Numbers
As a Business Centre Manager, you'll need to demonstrate your financial acumen. Brush up on budgeting, forecasting, and cost control metrics relevant to the banking sector. Be ready to discuss how you've successfully managed a profitable cost centre in the past.
✨Showcase Your People Skills
This role requires strong interpersonal and relationship management skills. Prepare examples of how you've effectively led teams, resolved conflicts, and motivated staff to achieve sales targets. Highlight your experience in managing a proactive sales culture.
✨Understand the Market
Familiarise yourself with current trends in business banking and the competitive landscape. Be prepared to discuss how external factors, like economic conditions, impact business operations and client relationships. This shows you’re not just knowledgeable but also strategic.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in previous roles, particularly in credit applications or client retention strategies, and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
