At a Glance
- Tasks: Lead a team to provide top-notch support for adults in mental health crisis.
- Company: Join Birmingham Mind, a pioneering service dedicated to mental health recovery.
- Benefits: Enjoy a competitive salary, pension scheme, free counselling, and comprehensive training.
- Other info: Diverse and inclusive workplace, welcoming applicants from all backgrounds.
- Why this job: Make a real difference in people's lives while shaping a new service culture.
- Qualifications: Experience in mental health services and strong leadership skills required.
The predicted salary is between 30000 - 42000 £ per year.
Overview
The Recovery House Service is a brand new, innovative service for Birmingham Mind. The Service Manager leads a team to create a flagship standard of support and care for adults in mental health crisis, shaping the offer and delivering the best service possible.
Location
Location: Alum Rock, Birmingham (initially, with move to Erdington).
Details
Salary: £35,802 per annum
Hours: 37.5 hours per week
Responsibilities
- Lead a team of 16 to deliver the Recovery House service for adults in Birmingham and Solihull.
- Shape the delivery and culture of a new service and support people in recovery from crisis, ensuring the best outcomes.
- Provide a safe, secure and welcoming environment that supports de-escalation and preserves independence with person-centred support.
- Ensure the service operates 24/7, including short-term crisis accommodation for up to 7 nights.
- Collaborate with the NHS and build on existing public sector partnerships to provide comprehensive care.
- Model recovery-focused practices and involve service users in improving and developing services.
- Gain and maintain Care Quality Commission (CQC) registration and ensure high standards of CQC compliance.
- Lead with values, empathy and a commitment to excellence in service delivery and team development.
Qualifications and Experience
- Experience in mental health services and people management.
- Ability to work within CQC regulatory frameworks and achieve high standards of care.
- Recovery-focused approach and strong leadership skills.
- Experience involving service users in service improvement.
Benefits
- Defined contribution pension scheme (PayCare) with coverage for healthcare treatments.
- Employee Assistance Programme with free counselling.
- Cycle to work scheme.
- Comprehensive training programme.
Equality, Diversity and Inclusion
Birmingham Mind welcomes applications from a diverse workforce reflective of the communities we serve and particularly from individuals with lived experience of mental health challenges. We encourage applicants from minority communities and are mindful of improving ethnic diversity in management roles.
How to Apply
For an informal and confidential discussion about this role, please contact: Ruth Coates, Deputy Director of Operations. Further information about the role can be found on the Birmingham Mind website.
Closing Date
Closing date for applications: Sunday 19 October 2025. Interviews week commencing 10 November 2025.
The Recovery House Service - Service Manager (Mental Health) in Birmingham employer: CapitalBridge Advisers
Birmingham Mind is an exceptional employer, offering a unique opportunity to lead the Recovery House Service in a supportive and innovative environment. With a strong commitment to employee growth, comprehensive training programmes, and a focus on equality and diversity, staff are empowered to make a meaningful impact in the lives of those experiencing mental health crises. Located in Birmingham, the organisation fosters a collaborative culture that values empathy and excellence, ensuring that both employees and service users thrive.
StudySmarter Expert Advice🤫
We think this is how you could land The Recovery House Service - Service Manager (Mental Health) in Birmingham
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
✨Show Up at Local Mental Health Events
Look for workshops, seminars, and conferences focused on mental health in your area. Not only can you learn valuable insights, but you can also network with professionals who might be aware of full-time opportunities, like the ones at CapitalBridge Advisers. Plus, showing your passion for the field in person can leave a lasting impression.
✨Utilise Online Platforms Tailored to Counselling
Websites like TherapyJobs or Indeed specifically cater to therapy professionals. Make sure to check these regularly for new listings, and consider setting up alerts to stay ahead of the game. Plus, applying directly through these platforms can sometimes give you better visibility.
✨Leverage University Career Services
If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like CapitalBridge Advisers.
We think you need these skills to ace The Recovery House Service - Service Manager (Mental Health) in Birmingham
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for CapitalBridge Advisers:Take some time to research CapitalBridge Advisers and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at CapitalBridge Advisers
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for CapitalBridge Advisers's values and approach.
