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- Tasks: Lead a dynamic IT team and ensure top-notch tech support for 220 users.
- Company: Join a mindful employer committed to staff wellbeing and development.
- Benefits: Enjoy a competitive pension scheme, healthcare cover, and free counselling.
- Why this job: Make a real impact by improving IT services and supporting diverse users.
- Qualifications: Experience in IT management and a passion for service excellence.
- Other info: Flexible working options available; great career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Full time 37.5 hrs preferred, though will consider flexible working of 30+ hrs per week. We are seeking an experienced IT Manager to lead a small, high-impact IT service supporting approximately 220 users across seven permanent sites. IT is critical to enabling the organisation to deliver excellent services, and this role plays a key part in ensuring technology is reliable, well-governed, and user-focused.
You will manage a team of three, overseeing IT Service Management and infrastructure for around 180 laptops, 170 Android devices, and a range of supporting systems. The service supports staff with varied levels of technical confidence, delivering training, guidance, and responsive support while ensuring compliance with relevant policies, legislation, and governance standards.
This role is ideal for a service-management-focused professional who enjoys a hands-on environment. You will promote best practice, improve service maturity, and balance operational needs with long-term improvement all within clear funding and resource constraints. A key strength will be your ability to explain technical risks, priorities, and opportunities clearly to non-technical stakeholders.
You will work closely with service managers, the Senior Leadership Team, and an external Managed Service Provider to deliver resilient, cost-effective IT services aligned to organisational needs.
Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme. Our people are key to the success of the organisation and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.
Application by CV with supporting letter / email explaining why you would like the position and how you meet the job description criteria to The closing date for applications is Sunday 1st March 2026. Interviews to take place w/c 9th March 2026.
IT Manager in Birmingham employer: CapitalBridge Advisers
Contact Detail:
CapitalBridge Advisers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the lookout for an IT Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and service management skills. Be ready to discuss how you've improved IT services in the past and how you can bring that experience to the table. Practice makes perfect!
✨Tip Number 3
Showcase your soft skills! As an IT Manager, you'll need to communicate effectively with non-technical stakeholders. Think about examples where you've explained complex tech concepts in simple terms and be ready to share those during interviews.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to highlight why you're the perfect fit for the role right from the start.
We think you need these skills to ace IT Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Manager role. Highlight your experience in managing IT services and teams, and don’t forget to mention any relevant projects that showcase your ability to support users with varying technical skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re excited about this position and how your skills align with the job description. Be sure to touch on your experience with service management and your ability to communicate technical concepts to non-technical folks.
Showcase Your Leadership Skills: As an IT Manager, leadership is key. In your application, share examples of how you've successfully led teams or projects in the past. This will help us see your potential to manage our small but impactful IT team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at CapitalBridge Advisers
✨Know Your Tech Inside Out
As an IT Manager, you'll need to demonstrate your technical expertise. Brush up on the specific technologies and systems mentioned in the job description, like IT Service Management and infrastructure for laptops and Android devices. Be ready to discuss how you've managed similar setups in the past.
✨Showcase Your Leadership Skills
You'll be managing a team, so it's crucial to highlight your leadership experience. Prepare examples of how you've led teams in high-pressure environments, improved service maturity, or balanced operational needs with long-term goals. This will show that you can handle the responsibilities of the role.
✨Communicate Clearly with Non-Techies
One of the key aspects of this role is explaining technical risks and opportunities to non-technical stakeholders. Practice simplifying complex concepts into layman's terms. You might even want to prepare a few scenarios where you've successfully communicated technical information to a non-technical audience.
✨Align with Company Values
StudySmarter values mental health and employee well-being, so make sure to express your alignment with these principles. Share any relevant experiences or initiatives you've been involved in that promote a supportive work environment. This will resonate well with the interviewers and show you're a good cultural fit.