At a Glance
- Tasks: Support Swiss clients, provide market insights, and enhance their trading experience.
- Company: Leading global trading platform with a focus on client success.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Exciting role with potential for career advancement in a fast-paced environment.
- Why this job: Join a dynamic team and help turn first-time traders into loyal partners.
- Qualifications: Experience in client support and a passion for trading.
The predicted salary is between 50000 - 70000 £ per year.
Capital. com is a leading trading platform expanding globally.
You’ll join a team bridging Capital. com with Swiss clients, delivering market insights and turning first-time traders into long-term partners.
In this role you’ll tailor support to clients’ goals, provide timely analysis across CFDs, own issues end-to-end, and help drive retention through proactive engagement.
You’ll work with trading ops, compliance and product to keep clients confident and loyal.
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We think you need these skills to ace Swiss Client Retention & Success Lead
Client Relationship Management
Market Analysis
Proactive Engagement
Problem-Solving Skills
Communication Skills
Collaboration with Trading Operations
Understanding of CFDs