Senior Operations Manager: AI Automation
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We are looking for a Senior Operations Manager: AI Automation to lead how Capital.com uses AI and automation across Operations, including Customer Support and FinCrime.
You will own the automation roadmap. That means deciding what to automate, sizing and ranking each opportunity, and then building, testing and rolling out the automations with the teams who use them. You’ll redesign processes so that AI handles what it does well, fixed rules cover what needs to be predictable, and people keep the decisions that need judgement. You’ll work closely with operational managers, control owners, Product and Engineering, and lead a team of one to two people.
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Senior Operations Manager: AI Automation employer: Capital
At Capital.com, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our hybrid work model allows for flexibility while providing ample opportunities for professional growth and development within the dynamic financial services sector. Join us in a role where your expertise will directly influence our global audit strategy and contribute to our commitment to excellence in governance and risk management.
