We are looking for someone to join our busy and highly skilled Box Office team, working across Capital Theatre’s three Edinburgh venues: Festival Theatre, King’s Theatre and Studio Theatre.
About the role
The Box Office Sales Assistant is a key part of Capital Theatres’ sales operation. The role is responsible for delivering excellent customer service while proactively driving ticket sales, memberships, donations, and cross- and up-selling opportunities across all performances and events.
Working as part of a busy and fast-paced Box Office team, the post-holder provides accurate information, processes bookings efficiently, and builds positive relationships with audiences, helping to maximise attendance, income, and long-term customer loyalty.
Capital Theatres operates three prominent venues in Edinburgh: Festival Theatre, Kings Theatre, and Studio Theatre. Our venues host a wide variety of performances, including drama, dance, opera, music, musicians, comedy, and cinema.
- Festival Theatre(1915 seats) is one of the largest stages in the UK and regularly hosts major touring productions.
- Kings Theatre (1125 seats) is one of Edinburgh most cherished theatres and succesfully re-openend in August 2026 after undergoing an extensive refurbishment.
- Studio Theatre(155 seats) plays an essential role in the development and presentation of new works in Edinburgh’s dynamic cultural scene.
The home of world-class live performance in Scotland, sharing extraordinary experiences with everyone, again and again.
#J-18808-Ljbffr
Box Office Sales Assistant employer: Capital Theatres
Capital Theatres is an exceptional employer that values its team members and fosters a vibrant work culture in the heart of Edinburgh. With a focus on professional development, employees are encouraged to grow their skills while enjoying the dynamic atmosphere of a busy box office environment. The company offers unique opportunities to engage with diverse audiences and contribute to the arts community, making it a rewarding place to work.
