Product Manager Lead

“I can be myself at work.” You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

“I can influence my income.” You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

“I can lead a full life.” You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success. Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options. Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love. Access on-demand professional development resources that allow you to hone existing skills and learn new ones.

As a Product Manager Lead in Global Business Services (GBS) Tech, you will help modernize and streamline the tools, systems, and processes that support our enterprise business groups and operations. Global Business Services (GBS) supports a diverse set of enterprise functions that form the operational and cultural backbone of the organization. Each has unique technology needs that directly shape the day-to-day experience of associates across the company.

• Global Risk Management (GRM)
• Legal & Compliance
• Global Finance
• Enterprise Sourcing Office (ESO)
• Workplace Experience
• Sustainability & Social Responsibility (SSR)
• Safety & Security
• Enterprise Change Office (ECO)

What You'll Do:

• Strengthen the Product Management practice. Implement and improve product standards from discovery to delivery, prioritization, metrics, and delivery rituals and rhythms, and coach other PMs by leading from example.
• Deliver impact as an individual contributor. Talk to users, frame the right problems, and shepherd solutions from idea to launch.
• Drive AI forward. In a rapidly developing AI landscape, help advocate, manage, and implement the value-driven use of AI across both what we build and how we build it.
• Be our regional expert in the UK/EU. Be the product team's representative in the region - championing our work to business partners while bringing the voice of the customer back to GBS Tech.

“I am the person Capital Group is looking for” Known as a great team player and collaborator. You build trust and think of others. Leads by example and lifts the team. People learn from you and want to follow you-you set the bar through how you work, not just what you say. Gets things done and makes decisions. You're a strong individual contributor who's willing to get their hands dirty - jumping in, filling gaps, and seeing the work through - and comfortable making the call and moving forward. Thrives in ambiguity as a self-starter. You identify business and associate needs, frame the problems, and convert insights into action. Communicates clearly, concisely, and proactively. You adapt across technical, non-technical, and executive audiences, and tend to proactively communicate rather than leave people guessing. Builds partnerships that deliver. You have a track record of aligning diverse stakeholders, earning buy-in, and driving engagement among the tech teams to get things moving. Brings a modern, AI-forward approach to the craft. You're fluent in product practice end to end-from stakeholder management and discovery through delivery-and instinctively look for ways AI can sharpen how the team works, helping others adopt it in practical, value-driven ways. Experienced in user research and rapid experimentation. You're confident forming and testing hypotheses, and skilled at deriving insights from qualitative and quantitative data. Partners deeply with architecture and engineering. You co-create solutions, foster trust, and ensure technical decisions align with product vision and business needs. Brings enterprise delivery experience (a bonus). A strong record of delivering internal or enterprise-scale tools and platforms is a plus.

“I can apply in less than 4 minutes.” You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.

“I can learn more about Capital Group.” At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day.

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment.

Summary Location: London Type: Full time