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For Companies At a Glance
- Tasks: Lead a motivated team, ensuring efficient cash transportation and outstanding customer service.
- Company: Join Loomis UK, a leader in cash handling and security services across the UK.
- Benefits: Enjoy 33 days annual leave, life assurance, discounts, and career progression opportunities.
- Why this job: Be part of a supportive culture where your contributions matter and you can grow your career.
- Qualifications: Previous experience as a Shift Manager with strong leadership and communication skills required.
- Other info: Flexible working hours and ongoing training provided for personal and professional development.
The predicted salary is between 28000 - 42000 £ per year.
Overview
Shift Manager. Our Birmingham Cash Centre is seeking an experienced Shift Manager. Hours: 40 hours per week. Salary: Up to £35,000, depending on experience. Do you want to work in a place where your team values you? Do you have a positive attitude and the desire to learn and succeed? As a Shift Manager at Loomis, you will play a key role in ensuring the branch runs efficiently, your team are motivated and supported and our customers have the best service delivery. This is a great opportunity for someone with a high level of integrity to develop within Loomis UK – one of the market leaders in our industry.
Who are we?
Loomis UK has a strong national presence and is part of the Loomis Group a worldwide leader in the security sector. We provide secure, end-to-end solutions for the distribution, handling, and storage of cash and valuables for banks, retailers, and other businesses. From intelligent safes and cash-in-transit services to cash processing and ATM replenishment, we play a vital role in supporting the everyday flow of money in society.
The role
As a Shift Manager, you will be joining a well-trained, supportive and friendly team, providing a vital role in cash transportation to your local area. The successful applicant will manage the day-to-day operational performance, being responsible for the planning and control of the operation with a view to ensuring the delivery of outstanding service, operational excellence and to exceed financial targets. You will champion our Customer First approach through product knowledge & understanding of the range of Loomis solutions, appreciating customer requirements and quality standards. The role of a Shift Manager will require working flexibly and, as key holder, you will be expected to be available for out of hours alarm response on a varying roster basis.
About you
To succeed as a Shift Manager with Loomis UK, you will need to have previous experience as a Shift Manager (or similar level) with strong leadership skills. We are looking for individuals who are confident communicators, have a high level of integrity and attention to detail, as well as the ability to work as part of a team. Exceptional customer and commercial focus, with the ability to continuously review performance and professionally deliver customer satisfaction will also be vital to your role. Prior experience of direct customer management and liaison is essential, together with the ability to demonstrate excellent leadership and people management skills. The values of our organisation – People, Service, Integrity – are fundamental to shaping our culture and the way we manage our business.
Requirements
- You must be able to pass criminal record, personal credit and ID checks
- You must have verifiable 5-year employment/unemployment/educational history
We offer
- 33 days annual leave per year (including bank holidays)
- Life Assurance
- Employee Assistance Programme (EAP)
- A safe and supportive culture
- MyRewards over 3000 discounts for everyday life
- Pension scheme
- Cycle to Work scheme
- Progression opportunities
You will receive the very best in procedural security training and support, as well as ongoing development and career opportunities. If customer service is at the heart of what you do and you want to join an organisation where you can grow and develop your own career, then apply today with your CV including a full job history. We look forward to receiving your application.
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Shift Manager employer: Capital Stock Lending
Contact Detail:
Capital Stock Lending Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Loomis UK and its services. Understanding their cash handling solutions and customer service approach will help you demonstrate your knowledge during the interview, showing that you're genuinely interested in the role.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to discuss specific examples of how you've motivated teams and improved operational performance, as this is crucial for a Shift Manager position.
✨Tip Number 3
Prepare to discuss your approach to customer service. Since Loomis values a 'Customer First' philosophy, think of instances where you've gone above and beyond to meet customer needs and how you can apply that mindset in this role.
✨Tip Number 4
Be ready to talk about your flexibility and availability. As a Shift Manager, you'll need to manage varying rosters and be available for out-of-hours alarm responses, so emphasise your willingness to adapt to these requirements.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Shift Manager or in similar roles. Emphasise your leadership skills, customer service focus, and any specific achievements that demonstrate your ability to manage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with Loomis UK's commitment to customer service and operational excellence. Use specific examples from your past experiences to illustrate your points.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description. Focus on your communication abilities, attention to detail, and experience in managing teams. Make sure to mention your understanding of cash handling processes if applicable.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for a managerial position.
How to prepare for a job interview at Capital Stock Lending
✨Showcase Your Leadership Skills
As a Shift Manager, strong leadership is crucial. Be prepared to discuss your previous experiences in managing teams, motivating staff, and resolving conflicts. Use specific examples to illustrate how you've successfully led a team in the past.
✨Demonstrate Customer Focus
Loomis values a customer-first approach. Highlight your experience in customer service and how you've ensured customer satisfaction in previous roles. Be ready to share examples of how you’ve handled challenging customer situations effectively.
✨Understand the Company and Its Services
Familiarise yourself with Loomis UK and its services, such as cash handling and ATM management. Showing that you understand their operations and can relate them to your skills will demonstrate your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face as a Shift Manager and how you would address them, particularly in terms of operational performance and team management.
