At a Glance
- Tasks: Lead a motivated team to ensure efficient branch operations and exceptional customer service.
- Company: Join Loomis UK, a market leader in cash transportation with a supportive culture.
- Benefits: Enjoy 33 days annual leave, life assurance, discounts, and career progression opportunities.
- Why this job: Make a real impact in a dynamic role while developing your leadership skills.
- Qualifications: Previous experience as a Shift Manager with strong leadership and communication skills.
- Other info: Receive top-notch training and support in a safe and inclusive environment.
The predicted salary is between 32000 - 35000 £ per year.
Shift Manager position at Capital Stock Lending.
Our Newport Transport branch is seeking an experienced Shift Manager to join our team.
Hours: 40 hours per week
Salary: £32,000 – £35,000, depending on experience
Key responsibilities:
- Ensure branch runs efficiently, team motivated and supported, and customers receive best service delivery.
- Day-to-day management of branch operations, overseeing a team of delivery drivers and vault operatives to ensure safe, cost-effective deliveries, collections and storage.
- Champion the Customer First approach through product knowledge and understanding of Loomis solutions, appreciating customer requirements and quality standards.
- Work flexibly as a key holder and be available for out-of-hours alarm response on a roster basis.
About you:
Previous experience as a Shift Manager or similar level with strong leadership skills.
Confident communicator, high integrity, attention to detail, team player.
Exceptional customer and commercial focus, ability to review performance and deliver customer satisfaction.
Direct customer management and liaison experience essential, with excellent leadership and people management skills.
Specific criteria:
- Pass criminal record, personal credit and ID checks.
- Verifiable 10‑year employment/unemployment/educational history.
- Possession of an SIA licence (beneficial but not essential).
Benefits:
- 33 days annual leave per year (including bank holidays).
- Life Assurance.
- Employee Assistance Programme (EAP).
- A safe and supportive culture.
- MyRewards – over 3000 discounts for everyday life.
- Pension scheme.
- Cycle to Work scheme.
- Progression opportunities.
We will provide excellent procedural security training and support, plus ongoing development and career opportunities.
We look forward to receiving your application.
Apply today with your CV including a full job history.
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Shift Manager employer: Capital Stock Lending
Contact Detail:
Capital Stock Lending Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Loomis UK on LinkedIn. A friendly chat can give you insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We recommend using the STAR method to structure your answers – it’ll help you showcase your experience effectively.
✨Tip Number 3
Show off your knowledge of Loomis solutions during the interview. Research their services and think about how your skills can enhance their customer-first approach. It’ll make you stand out as a candidate who’s genuinely interested!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the Shift Manager role. Plus, it keeps you on their radar!
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Shift Manager role. Highlight your leadership experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Integrity: Since integrity is a key value for us, don’t shy away from sharing examples of how you've demonstrated this in your previous roles. Whether it’s through customer service or team management, let us know how you embody this trait.
Highlight Customer Focus: We’re all about putting customers first! In your application, share specific instances where you’ve gone above and beyond for customers. This will show us that you understand our commitment to exceptional service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Capital Stock Lending
✨Know the Company Inside Out
Before your interview, take some time to research Capital Stock Lending and Loomis UK. Understand their values, especially 'People, Service, Integrity', and think about how your experience aligns with these principles. This will show that you’re genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Shift Manager, strong leadership is key. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you motivate and support your team, as this will be crucial for the role.
✨Demonstrate Customer Focus
Since customer service is at the heart of the role, think of specific instances where you went above and beyond for a customer. Highlight your ability to understand customer needs and deliver exceptional service, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Practice responding to questions like how you would handle a delivery issue or manage a team conflict. This will help you articulate your thought process clearly during the interview.