Regional HR Case Manager

Regional HR Case Manager

Glasgow Full-Time 29000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage employee relations cases and support managers through HR challenges.
  • Company: Join Loomis UK, a leader in the security sector with a strong national presence.
  • Benefits: Enjoy 33 days holiday, life assurance, discounts, and a pension scheme.
  • Why this job: Make a real impact on how we support and develop our people.
  • Qualifications: Proven HR experience in employee relations and strong communication skills.
  • Other info: Hybrid working with opportunities for career progression and personal development.

The predicted salary is between 29000 - 36000 Β£ per year.

Overview

We are seeking a pro-active and organised HR professional to join our team as an HR Case Manager for our branches in Newcastle, Edinburgh, Glasgow, and Elgin.

Pay: Β£35,000 – Β£42,000 per annum, depending on experience, plus car allowance

Hours: 40 hours per week

Location: Hybrid remote field and home working

Interview process: Week commencing 15 September. This will include a panel interview and a competency-based case study assessment.

We are looking for someone who thrives on challenges, brings resilience to tough situations, and has the confidence to coach, guide and influence managers through change.

If you\’re motivated by the chance to leave a mark and improve how an organisation works with its people, this is the role for you.

The organisation

Loomis UK has a strong national presence and is part of the Loomis Group, a worldwide leader in the security sector. We provide secure, end-to-end solutions for the distribution, handling, and storage of cash and valuables for banks, retailers, and other businesses. From intelligent safes and cash-in-transit services to cash processing and ATM replenishment, we play a vital role in supporting the everyday flow of money in society.

The role

As a Regional HR Case Manager, you will be the trusted advisor for all employee relations matters across your operational region, working closely with managers and colleagues to resolve a wide range of employee relations matters. You will manage a diverse caseload that includes disciplinary, grievance, absence, and performance management cases, ensuring they are handled fairly, consistently, and in line with both employment law and company policy.

Your responsibilities will include supporting investigations, advising Hearing Chairs, and ensuring cases are appropriately escalated. You will also manage Occupational Health referrals and oversee accurate HR system records.

In addition, you will contribute to reviewing and improving HR policies and processes, ensuring they remain robust, compliant, and fit for purpose. You will help to build the confidence and capability of managers to handle challenging people issues, while also ensuring risks are managed and outcomes are balanced. You will identify training needs and provide practical, hands-on guidance to resolve disputes and mitigate risks. From time to time, you will also be involved in wider HR projects, including TUPE, reorganisations, and change initiatives, supporting both operational teams and HR colleagues across the business.

About you

This role calls for a confident and knowledgeable HR professional with proven experience in managing employee relations cases, including grievance, disciplinary, absence, and performance management. You will have a strong grasp of employment law and the ability to interpret legislation into practical advice that balances compliance with commercial outcomes.

To succeed, you will need excellent communication skills, the ability to quickly build trust, and the confidence to influence and challenge managers when needed. You should also bring a proactive and solutions-focused approach, with the ability to manage a varied caseload while maintaining high standards of accuracy and consistency.

You will be comfortable working both independently and as part of a wider HR team, contributing to shared goals and supporting colleagues across different regions when required. A willingness to travel within your assigned region is essential.

This role offers variety, challenge, and the opportunity to make a tangible difference in how we support, engage, and develop our people. The values of our organisation – People, Service, Integrity – are fundamental to shaping our culture and the way we manage our business.

Requirements

  • You must be able to pass criminal record, personal credit and ID checks
  • You must have verifiable 5-year employment/unemployment/educational history

Benefits

  • 33 days holiday per year (including bank holidays)
  • Life Assurance
  • Employee Assistance Programme (EAP)
  • A safe and supportive culture
  • MyRewards over 3000 discounts for everyday life
  • Pension scheme
  • Cycle to Work scheme
  • Progression opportunities
  • Salary Sacrifice Car Scheme

If you are an HR professional with strong employee relations expertise, a collaborative mindset, and the drive to deliver positive outcomes for both colleagues and the business, apply today with your CV including a full job history.

We look forward to receiving your application.

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Regional HR Case Manager employer: Capital Stock Lending

Loomis UK is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive culture and a range of benefits including 33 days of holiday, life assurance, and a comprehensive employee assistance programme. With opportunities for progression and a focus on collaboration, this role as a Regional HR Case Manager allows you to make a meaningful impact across multiple locations while enjoying the flexibility of hybrid working. Join us in shaping a positive workplace where your expertise in employee relations will be valued and recognised.
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Contact Detail:

Capital Stock Lending Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Regional HR Case Manager

✨Tip Number 1

Get to know the company inside out! Research Loomis UK, their values, and recent news. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice makes perfect! Prepare for the panel interview by rehearsing common HR scenarios and case studies. We recommend doing mock interviews with friends or colleagues to build your confidence and refine your answers.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips about the company culture and even lead to referrals, which can boost your chances of landing the job.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.

We think you need these skills to ace Regional HR Case Manager

Employee Relations Management
Grievance Handling
Disciplinary Procedures
Absence Management
Performance Management
Employment Law Knowledge
HR Policy Development
Investigative Skills
Communication Skills
Trust Building
Influencing Skills
Proactive Problem-Solving
Caseload Management
Collaboration
Change Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the HR Case Manager role. Highlight your experience with employee relations, disciplinary processes, and any relevant HR projects you've been involved in.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed challenging HR situations and how you can contribute to our values of People, Service, and Integrity.

Showcase Your Communication Skills: Since this role requires excellent communication, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.

Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right place and allows us to process it more efficiently. Plus, it shows you're proactive and engaged!

How to prepare for a job interview at Capital Stock Lending

✨Know Your Stuff

Make sure you brush up on employment law and HR policies relevant to the role. Being able to discuss how you’ve applied this knowledge in past situations will show that you’re not just familiar with the theory, but you can also put it into practice.

✨Prepare for the Panel

Since the interview includes a panel, think about how you can engage with multiple interviewers. Prepare questions that address their specific roles and how they relate to your potential position. This shows you’re interested in the team dynamic and not just the job itself.

✨Case Study Confidence

For the competency-based case study assessment, practice structuring your responses using the STAR method (Situation, Task, Action, Result). This will help you articulate your thought process clearly and demonstrate your problem-solving skills effectively.

✨Show Your Resilience

The role requires someone who thrives on challenges. Be ready to share examples of tough situations you've navigated in the past, focusing on how you maintained your composure and found solutions. This will highlight your resilience and ability to handle pressure.

Regional HR Case Manager
Capital Stock Lending
Location: Glasgow

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