Control Room Operator

Control Room Operator

Shepperton Full-Time No home office possible
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At a Glance

  • Tasks: Coordinate and monitor transport routes, ensuring compliance and efficiency.
  • Company: Join Loomis UK, a leader in cash handling and security services.
  • Benefits: Enjoy 24 days holiday, life assurance, and over 3000 discounts.
  • Why this job: Be part of a supportive team with growth opportunities in a fast-paced environment.
  • Qualifications: Full UK driving licence required; HGV licence and SIA accreditation are a plus.
  • Other info: Receive comprehensive training and support for your career development.

Overview

Our Shepperton branch is seeking a Control Room Operative to be at the heart of our daily operations.

Pay: Β£14.06 per hour, rising to Β£15.06 per hour after probation (plus Β£2,589 per annum London Allowance)

Do you want to work in a place where your team values you? Do you have a positive attitude and the desire to learn and succeed?

This is a great opportunity for someone with a high level of integrity to develop within Loomis UK – one of the market leaders in our industry.

The role

As a Loomis Control Room Operative, you will coordinate and monitor daily transport routes using planning and tracking tools, ensuring compliance with operational and legislative requirements. You will liaise closely with both internal teams and external partners to support service delivery and maintain high standards of efficiency and security. Responsibilities also include managing vehicle tracking, issuing equipment and access codes, processing administrative documentation, and maintaining accurate records. Additionally, you\\\’ll be responsible for opening and closing the branch, overseeing control room security, and reporting incidents.

While this is primarily a branch-based role, you may occasionally be required to support airside operations at Heathrow or Gatwick, covering driver shortages and undertaking road duties when necessary. Therefore, an existing HGV licence is highly desirable.

If you\\\’re a logical thinker, safety-conscious, and a strong team player, this role could be a great fit for you!

About You

You\\\’ll be a confident communicator with strong interpersonal skills, capable of working independently as well as part of a close-knit team. With a logical approach to problem-solving, you\\\’re comfortable managing change in a fast-paced environment and can prioritise tasks effectively to meet tight deadlines. Your time management and organisational skills are strong, and you\\\’re confident using IT systems to plan, monitor, and report on operational activity.

Ideally, you\\\’ll bring knowledge of transport legislation and may have previous experience in roles such as Driver Guard, Vault Operative, or within a related industry. A full UK driving licence is essential, and while an HGV licence and SIA accreditation are advantageous, we can support you in achieving the latter if not already held.

The values of our organisation – People, Service, Integrity – are fundamental to shaping our culture and the way we manage our business.

We also have some specific security criteria that you will need to meet:

  • You must be able to pass criminal record, personal credit and ID checks
  • You must have verifiable 10-year employment/unemployment/educational history
  • You must have a current UK driving licence
  • You must be approved to attain an SIA licence. Joining us with an existing CVIT SIA licence will automatically qualify you for the post-probation rate of pay, as well as a Β£1,000 bonus. If you don\\\’t hold one already, you will be required to attain a licence (paid for by us) during your probation period

In Return We Offer

  • 24 days holiday per year (excluding bank holidays)
  • A 12-week induction and training programme (The Loomis Way)
  • Life Assurance
  • Employee Assistance Programme (EAP)
  • A safe and supportive culture
  • Full uniform and PPE
  • MyRewards over 3000 discounts for everyday life
  • Pension scheme
  • Cycle to Work scheme
  • Progression opportunities

You will receive the very best in procedural security training and support. If customer service is at the heart of what you do and you want to join an organisation where you can grow and develop your own career, then apply today with your CV including a full job history.

We look forward to receiving your application.

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Control Room Operator employer: Capital Stock Lending

At Loomis UK, we pride ourselves on fostering a supportive and inclusive work culture where every team member is valued. As a Control Room Operator in our Shepperton branch, you will benefit from comprehensive training, competitive pay, and numerous opportunities for career progression within a leading security firm. With a strong emphasis on employee well-being and a range of perks including a generous holiday allowance and discounts, we are committed to helping you thrive both personally and professionally.
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Contact Detail:

Capital Stock Lending Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Control Room Operator

✨Tip Number 1

Familiarise yourself with the specific responsibilities of a Control Room Operator. Understanding the daily operations, such as coordinating transport routes and managing vehicle tracking, will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Highlight any relevant experience you have in logistics or security roles. If you've worked in similar environments, be ready to discuss how your skills can translate to the Control Room Operator position at Loomis.

✨Tip Number 3

Prepare to showcase your problem-solving abilities. Since the role requires logical thinking and the ability to manage change in a fast-paced environment, think of examples where you've successfully navigated challenges in previous jobs.

✨Tip Number 4

If you don’t already have an SIA licence, consider starting the process early. Mentioning your willingness to obtain this qualification during your application can show your commitment to the role and may give you an edge over other candidates.

We think you need these skills to ace Control Room Operator

Strong Communication Skills
Interpersonal Skills
Logical Thinking
Problem-Solving Skills
Time Management
Organisational Skills
IT Proficiency
Knowledge of Transport Legislation
Ability to Work Independently and as Part of a Team
Attention to Detail
Ability to Prioritise Tasks
Experience in Security Operations
Full UK Driving Licence
HGV Licence (desirable)
SIA Accreditation (desirable)

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Control Room Operator role. Emphasise your communication skills, problem-solving abilities, and any previous experience in a similar environment.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of the job description that resonate with you, such as your ability to manage change in a fast-paced environment or your knowledge of transport legislation.

Highlight Relevant Qualifications: If you have an HGV licence or SIA accreditation, make sure to mention these qualifications prominently. If you don’t yet have an SIA licence, express your willingness to obtain one during the probation period.

Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Capital Stock Lending

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Control Room Operator. Be prepared to discuss how your skills and experiences align with the specific tasks mentioned, such as coordinating transport routes and managing vehicle tracking.

✨Showcase Your Communication Skills

As a Control Room Operative, strong communication is key. During the interview, demonstrate your ability to communicate clearly and effectively. You might be asked about past experiences where you had to liaise with teams or external partners, so have examples ready.

✨Highlight Problem-Solving Abilities

This role requires logical thinking and the ability to manage change in a fast-paced environment. Prepare to discuss scenarios where you've successfully solved problems or adapted to unexpected challenges, showcasing your critical thinking skills.

✨Prepare for Security Criteria Questions

Given the security nature of the role, be ready to answer questions related to the specific security criteria mentioned in the job description. This includes your ability to pass criminal record checks and your employment history. Being transparent and prepared will help build trust with the interviewer.

Control Room Operator
Capital Stock Lending
Location: Shepperton

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