Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage service reception, handle customer queries, and oversee vehicle bookings.
- Company: Join a reputable motor trade company with a strong focus on customer service.
- Benefits: Enjoy a stable work schedule and opportunities for professional growth.
- Other info: Work Monday to Friday with Saturday mornings on a rota basis.
- Why this job: Be the face of the business and make a difference in customer experiences.
- Qualifications: Previous experience in the motor trade is essential.
The predicted salary is between 25000 - 30000 £ per year.
An experienced Service Advisor is required working Monday to Friday 8am to 5pm and Saturday morning 8am to Noon on a rota basis. Previous experience in the motor trade is essential for this position.
Duties for the Service Advisor include:
- Undertake service reception activities including job quoting, vehicle bookings, diary management, customer data capture, vehicle electronic health checks, invoicing, and all other related activities.
- Meeting and greeting customers on Service Reception.
- Responding to customers' technical queries in a manner that is easily understood.
- Liaising with customers to report on vehicles and gain authority for any additional work that may need carrying out.
- Ensuring all customer facing service documentation is completed accurately and in line with manufacturer guidelines and standards.
- Assisting with local customer vehicle collection.
Service Advisor employer: Capital Outsourcing Group
Contact Detail:
Capital Outsourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions you might face as a Service Advisor. Think about how you’d explain technical queries in simple terms – it’ll show you can communicate effectively with customers.
✨Tip Number 3
Dress to impress! When you land that interview, make sure you look the part. A smart appearance shows you take the role seriously and are ready to meet and greet customers with confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you nail that Service Advisor position. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in the motor trade. We want to see how your background makes you a perfect fit for the Service Advisor role, so don’t hold back!
Be Clear and Concise: When you're writing your application, keep it straightforward. We appreciate clarity, especially when it comes to technical queries. Use simple language that shows you can communicate effectively with customers.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention the duties listed in the job description and explain how your skills align with them. It shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Capital Outsourcing Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor trade. Be ready to discuss your previous experience and how it relates to the role of a Service Advisor. Familiarise yourself with common technical queries customers might have, so you can respond confidently.
✨Customer Service is Key
Since this role involves meeting and greeting customers, practice your customer service skills. Think about how you would handle different scenarios, especially tricky ones. Show that you can communicate clearly and effectively, making sure customers feel valued and understood.
✨Be Organised
The job requires diary management and vehicle bookings, so demonstrate your organisational skills. Bring examples of how you've managed multiple tasks in the past. You could even mention any tools or systems you’ve used to keep everything on track.
✨Attention to Detail Matters
Accuracy is crucial when completing service documentation. Prepare to discuss how you ensure precision in your work. Maybe share a story where your attention to detail made a difference, whether it was catching an error or ensuring compliance with guidelines.