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- Tasks: Lead HR and office operations, ensuring a smooth and efficient workplace.
- Company: People-focused firm with a collaborative and supportive culture.
- Benefits: Competitive salary, hybrid working, 25 days holiday, and wellness initiatives.
- Other info: Dynamic role with clear progression opportunities and personal development plans.
- Why this job: Make a real impact while supporting people and shaping operational improvements.
- Qualifications: Experience in HR and office management, strong communication skills required.
The predicted salary is between 40000 - 40000 £ per year.
We’re looking for an experienced and proactive HR & Office Manager to play a central role in keeping our clients' business running smoothly, professionally and consistently across multiple offices. This is a fantastic opportunity for someone who thrives on variety, enjoys building strong relationships, and loves turning ideas into practical improvements that genuinely make a difference.
You’ll be at the heart of the business — supporting people strategy, strengthening operational processes, leading administration teams, and ensuring their offices remain safe, efficient and welcoming places to work. If you’re someone who enjoys solving problems, bringing structure and clarity, and creating high-performing support functions, we’d love to hear from you.
The Opportunity
This is a hands-on and highly visible role where no two days are the same. Working closely with Directors and Managers, you’ll lead the smooth and compliant running of HR, business support, facilities and health & safety functions across the firm. You’ll help create consistency across offices while supporting managers and teams to perform at their best. Alongside day-to-day operational management, you’ll have the chance to identify improvements and influence positive change.
What You’ll Be Doing
- HR & Employee Relations
- Act as the go-to contact for day-to-day HR support and guidance
- Support and coach managers through employee relations matters confidently and fairly
- Manage end-to-end recruitment and deliver a great candidate experience
- HR Strategy & People Development
- Support the delivery of HR and people initiatives across the business
- Assist with retention planning, succession planning and organisational change
- Coordinate and support our Investors in People (IIP) programme
- Learning, Development & Engagement
- Lead the Academy and coordinate learning and development activity, partnering with managers to identify training needs and source high-quality development solutions
- Deliver internal training sessions where appropriate & support performance and development processes
- Coordinate wellbeing and engagement initiatives, including the Staff Engagement & Actions Team
- Business Support & Administration
- Lead and develop administration teams across multiple offices
- Set clear expectations and provide day-to-day support and guidance
- Improve administrative processes, templates and systems to drive efficiency and consistency
- Facilities & Health & Safety
- Ensure offices remain safe, secure and professionally maintained
- Manage contractors, suppliers and facilities services
- Maintain health & safety documentation, risk assessments and compliance records
- Support fire safety procedures, incident reporting and follow-up actions
What We’re Looking For
- Experience in office, operational or practice management within a professional services environment (legal sector experience is a plus)
- Strong generalist HR knowledge, including employee relations experience
- Experience leading administration or business support teams
- Experience managing suppliers, contracts and facilities
- Good understanding of workplace health & safety in an office setting
- Excellent organisational skills with the ability to manage competing priorities
- Strong communication and relationship-building skills
- Confident Microsoft Office user including Outlook, Word, Excel, PowerPoint and Teams
What We Offer
This role offers genuine variety, autonomy and the opportunity to make a real impact. You’ll work closely with senior leaders, help shape operational improvements, and play an important role in supporting our people and culture across the business. We’re proud to be a people-focused firm where collaboration, wellbeing and high standards matter — and where everyone is encouraged to grow and develop.
- Competitive salary – because your experience matters
- Hybrid & flexible working
- 25 days holiday + bank holidays + your birthday off
- Death in service scheme
- Healthcare cash plan
- Wellness group & wellbeing initiatives
- Inclusive, supportive and down-to-earth culture
- Our in-house development programme
- Personal development plans tailored to your goals
- Clear and transparent progression opportunities for all employees
HR & Office Manager in York employer: Capital Outsourcing Group Ltd
Contact Detail:
Capital Outsourcing Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR & Office Manager in York
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that HR & Office Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. We want to see how you can fit into our people-focused firm, so think about how your experience aligns with our goals and be ready to share specific examples.
✨Tip Number 3
Showcase your problem-solving skills! In your conversations, highlight times when you’ve turned challenges into opportunities. We love candidates who can bring structure and clarity to our operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for proactive individuals who are eager to make a difference in our firm.
We think you need these skills to ace HR & Office Manager in York
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the HR & Office Manager role. Highlight your relevant experience in HR, office management, and any specific achievements that showcase your skills in a professional services environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share your passion for people management and how you can contribute to our culture of collaboration and wellbeing.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can bring structure and clarity, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Capital Outsourcing Group Ltd
✨Know Your HR Basics
Brush up on your HR knowledge, especially around employee relations and recruitment processes. Be ready to discuss how you've handled similar situations in the past, as this role requires a strong generalist HR background.
✨Showcase Your Organisational Skills
Prepare examples that highlight your ability to manage multiple priorities and improve administrative processes. Think of specific instances where you’ve streamlined operations or enhanced efficiency in previous roles.
✨Build Rapport with Interviewers
Since this role involves relationship-building, practice engaging with your interviewers. Ask insightful questions about their team dynamics and how they support each other, showing that you value collaboration and communication.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss challenges you've faced in previous positions and how you approached solving them. This will showcase your proactive nature and ability to influence positive change, which is key for this role.