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- Tasks: Manage service reception, handle customer queries, and coordinate vehicle bookings.
- Company: Join a reputable motor trade company with a focus on customer satisfaction.
- Benefits: Competitive pay, supportive team environment, and opportunities for career advancement.
- Other info: Work Monday to Friday with Saturday mornings on a rota basis.
- Why this job: Be the face of the business and help customers keep their vehicles in top shape.
- Qualifications: Previous experience in the motor trade and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
An experienced Service Advisor is required working Monday to Friday 8am to 5pm and Saturday morning 8am to Noon on a rota basis. Applicants must have previous experience working in the motor trade.
Duties for the Service Advisor:
- Undertake service reception activities including job quoting, vehicle bookings, diary management, customer data capture, vehicle electronic health checks, invoicing, and all other related activities
- Meeting and greeting customers on Service Reception
- Responding to customer’s technical queries in a manner that is easily understood
- Liaising with customers to report on vehicles and gain authority for any additional work that may need carrying out
- Ensuring all customer facing service documentation is completed accurately and in line with manufacturer guidelines and standards
- Assisting with local customer vehicle collection
Service Advisor Motor Trade employer: Capital Outsourcing Group Ltd
Contact Detail:
Capital Outsourcing Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Motor Trade
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Service Advisor role. Sometimes, it's all about who you know, so don’t be shy!
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions related to service reception activities and customer interactions. We can help you with mock interviews to boost your confidence.
✨Tip Number 3
Show off your skills! When you get the chance to meet potential employers, highlight your previous experience in the motor trade. Share specific examples of how you've handled customer queries or managed bookings.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. It’s quick and easy, and you’ll be one step closer to landing that Service Advisor position.
We think you need these skills to ace Service Advisor Motor Trade
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in the motor trade. We want to see how your background aligns with the role of a Service Advisor, so don’t hold back on those relevant skills and experiences!
Tailor Your Application: Take a moment to customise your application for us. Use the job description as a guide and reflect on how your skills match the duties listed. This shows us you’re genuinely interested and have done your homework!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially since you'll be dealing with customers. Make sure your application reflects that clarity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Capital Outsourcing Group Ltd
✨Know Your Stuff
Make sure you brush up on your motor trade knowledge. Be ready to discuss specific vehicle issues and service processes. This will show that you’re not just familiar with the role, but that you genuinely understand the industry.
✨Customer Service is Key
Since you'll be meeting and greeting customers, practice how you would handle various customer scenarios. Think about how to respond to technical queries in a simple way. Demonstrating your ability to communicate effectively will set you apart.
✨Show Your Organisational Skills
The role involves diary management and vehicle bookings, so be prepared to talk about how you stay organised. Share examples of how you've managed multiple tasks or schedules in the past, as this will highlight your ability to handle the demands of the job.
✨Be Ready for Role-Play
You might be asked to role-play a customer interaction during the interview. Don’t shy away from this! Use it as an opportunity to showcase your interpersonal skills and how you would handle real-life situations on the service reception.