At a Glance
- Tasks: Engage with customers and ensure smooth solar panel installations.
- Company: Dynamic renewable energy company focused on customer satisfaction.
- Benefits: Competitive pay, supportive team environment, and potential for permanent role.
- Other info: Opportunity for career growth in a fast-paced, eco-friendly sector.
- Why this job: Join a green industry and make a difference while developing your skills.
- Qualifications: Strong customer service and administration skills required.
The predicted salary is between 12.71 - 12.71 £ per hour.
St Helens (WA9) Head Office Based 12.71 per hour Monday to Friday | 40 Hours per Week Temporary to Permanent (12 Weeks) We are currently recruiting for a Customer Liaison Administrator to join a busy head office team based in St Helens (WA9).
This is an excellent opportunity for someone with strong customer service and administration skills who enjoys speaking with customers and ensuring they receive an excellent experience.
The Role As a Customer Liaison Administrator, you will be responsible for contacting customers ahead of their scheduled solar panel installation.
Your role will be to ensure customers are fully prepared for their appointment and that engineers have all the information they need before attending.
Key Responsibilities * Making outbound courtesy calls to customers prior to their installation appointment. * Explaining the work that will be carried out by the installation engineers. * Confirming the customer will be available for the scheduled appointment. * Identifying and recording any access issues or special requirements. * Gathering any important information the engineer should be aware of before attending. * Updating internal systems with accurate customer information and notes. * Providing excellent customer service and answering any general queries. * Liaising with internal teams where required to ensure a smooth installation process.
What We re L...
Customer Liaison Admin - Renewable Energy employer: Capital Outsourcing Group Ltd
Capital Outsourcing Group Ltd is an excellent employer for FTTP Fibre Engineers, offering a supportive work environment where team collaboration and reliability are paramount. With competitive earnings potential, opportunities for refresher training, and the provision of tools and a company van, employees can thrive in their roles while enjoying long-term project stability across the UK.
Contact Details:
Capital Outsourcing Group Ltd Recruitment Team
