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- Tasks: Assist customers with vehicle service needs and manage bookings efficiently.
- Company: Join a reputable franchise dealership with a friendly team atmosphere.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Other info: Fast-paced environment with a focus on teamwork and customer satisfaction.
- Why this job: Be the go-to person for customers and make their service experience exceptional.
- Qualifications: Experience in a Service Advisor role and a good understanding of vehicles.
The predicted salary is between 25000 - 30000 £ per year.
An experienced Service Advisor is required working Monday to Friday 8am to 5pm and Saturday morning 8am to Noon on a rota basis. Previous experience in the motor trade is essential for this position.
Duties for the Service Advisor:
- Undertake service reception activities including job quoting, vehicle bookings, diary management, customer data capture, vehicle electronic health checks, invoicing, and all other related activities.
- Meeting and greeting customers on Service Reception.
- Responding to customers' technical queries in a manner that is easily understood.
- Liaising with customers to report on vehicles and gain authority for any additional work that may need carrying out.
- Ensuring all customer-facing service documentation is completed accurately and in line with manufacturer guidelines and standards.
- Assisting with local customer vehicle collection & deliveries where required.
- Assisting and providing cover in the Parts department with parts ordering, stock management, parts sales, and invoicing.
- Maintain effective liaison with sales and workshop teams.
To be successful as a Service Advisor you will need:
- Have previous experience in a Service Advisor role in a franchise dealership environment.
- Have good mechanical awareness and understanding of cars and parts.
- Be enthusiastic, friendly, and helpful.
- Listen effectively and communicate confidently and clearly.
- Approach every situation with a desire to understand and deliver.
- Be flexible and enjoy working quickly and accurately in a fast-paced team environment.
- Be honest with high levels of integrity.
COG LTD are acting as an Employment Agency.
Locations
Service Advisor in Tadcaster, Yorkshire employer: Capital Outsourcing Group Limited
Contact Detail:
Capital Outsourcing Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Tadcaster, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to talk about your experience in the motor trade. Highlight your skills in customer service and technical knowledge to stand out.
✨Tip Number 3
Don’t shy away from follow-ups! After meeting someone or applying through our website, drop them a quick message to express your interest. It shows enthusiasm and keeps you on their radar.
✨Tip Number 4
Be prepared for interviews! Brush up on common questions for Service Advisors and think of examples from your past roles that showcase your skills. Confidence is key, so practice makes perfect!
We think you need these skills to ace Service Advisor in Tadcaster, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in the motor trade, especially in a Service Advisor role. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your mechanical awareness and customer service abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. We love enthusiasm, so let your personality come through while also addressing how you can meet our needs as a Service Advisor.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, just like you’d use when responding to a customer’s technical query. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Capital Outsourcing Group Limited
✨Know Your Stuff
Brush up on your knowledge of the motor trade and be ready to discuss specific vehicles, parts, and services. This will show that you’re not just a candidate but someone who genuinely understands the industry.
✨Customer Service is Key
Prepare examples of how you've handled customer queries in the past. Think about times when you’ve gone above and beyond to help a customer, as this role is all about making their experience smooth and enjoyable.
✨Practice Makes Perfect
Rehearse common interview questions related to service reception activities. Be ready to explain how you would manage diary bookings or handle invoicing, as these are crucial parts of the job.
✨Show Your Enthusiasm
Let your passion for the role shine through! Be friendly and approachable during the interview, and don’t hesitate to express your eagerness to contribute to the team and learn more about the company.