Service Advisor

Service Advisor

Tadcaster Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with vehicle services, manage bookings, and handle invoicing.
  • Company: Join a reputable automotive service provider known for excellent customer care.
  • Benefits: Enjoy a structured work schedule with weekends off and potential for growth.
  • Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
  • Qualifications: Previous experience in customer service or automotive roles is preferred.
  • Other info: Work Monday to Friday with Saturday mornings on a rota basis.

The predicted salary is between 28800 - 43200 £ per year.

An experienced Service Advisor is required working Monday to Friday 8am to 5pm and Saturday morning 8am to Noon on a rota basis.

Duties for the Service Advisor:

  • Undertake service reception activities including job quoting, vehicle bookings, diary management, customer data capture, vehicle electronic health checks, invoicing, and all other related activities.
  • Meeting and greeting customers on Service.

Service Advisor employer: Capital Outsourcing Group Limited

As a Service Advisor with us, you'll join a dynamic team in a supportive work environment that values your contributions and fosters professional growth. We offer competitive benefits, including flexible working hours and opportunities for career advancement, all while being located in a vibrant area that enhances your work-life balance. Our commitment to employee development ensures you have the tools and training needed to excel in your role and make a meaningful impact on our customers' experiences.
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Contact Detail:

Capital Outsourcing Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Familiarise yourself with the specific services and products offered by our company. Understanding our offerings will help you engage with customers more effectively and demonstrate your knowledge during the interview.

✨Tip Number 2

Practice your customer service skills. As a Service Advisor, you'll be the first point of contact for customers, so role-playing different scenarios can help you feel more confident in handling various situations.

✨Tip Number 3

Brush up on your organisational skills. Since the role involves diary management and vehicle bookings, being able to showcase your ability to manage multiple tasks efficiently will set you apart from other candidates.

✨Tip Number 4

Network with current or former Service Advisors if possible. They can provide insights into the role and share tips on what the hiring managers are looking for, giving you an edge in your application.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Time Management
Attention to Detail
Problem-Solving Skills
Organisational Skills
Technical Knowledge of Vehicles
Sales Skills
Diary Management
Data Entry Skills
Invoicing Experience
Ability to Work Under Pressure
Teamwork
Adaptability

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Service Advisor. Highlight your experience in service reception activities, customer interaction, and any relevant technical knowledge in your application.

Tailor Your CV: Make sure your CV reflects your skills and experiences that are directly related to the job description. Emphasise your ability to manage bookings, handle invoicing, and perform vehicle health checks.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the automotive industry. Mention specific examples of how you've successfully managed customer interactions in the past.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for a Service Advisor role.

How to prepare for a job interview at Capital Outsourcing Group Limited

✨Know the Role Inside Out

Make sure you understand the key responsibilities of a Service Advisor. Familiarise yourself with tasks like job quoting, vehicle bookings, and invoicing. This will help you answer questions confidently and demonstrate your knowledge.

✨Showcase Your Customer Service Skills

As a Service Advisor, you'll be meeting and greeting customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your communication skills and ability to handle difficult situations.

✨Prepare for Technical Questions

While the role is customer-facing, having a basic understanding of vehicle health checks and maintenance can set you apart. Brush up on common automotive terms and processes to show your technical awareness.

✨Demonstrate Your Organisational Skills

The role involves diary management and data capture, so be ready to discuss how you stay organised. Share specific strategies or tools you use to manage your time effectively and keep track of multiple tasks.

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