At a Glance
- Tasks: Lead a team of engineers to deliver innovative technology solutions and manage projects effectively.
- Company: Join Capital One, a top tech company transforming banking with innovation and simplicity.
- Benefits: Enjoy hybrid working, generous holidays, private medical insurance, and modern workspaces with great amenities.
- Why this job: Be part of a diverse team making impactful changes in technology and business.
- Qualifications: Experience in people leadership, project management, and knowledge of tools like ServiceNow and Jira.
- Other info: Flexible working model with 3 days in the Nottingham office and access to career development.
The predicted salary is between 43200 - 72000 £ per year.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire
IT Delivery Lead
About the role
We are seeking an experienced Delivery Lead with a technical background and strong interpersonal skills. You will manage a team of 4 engineers to deliver new technologies and technology enhancements, as well as partner with teams to manage enterprise-wide changes on behalf of the UK LOB in the end-user space. You must be self-motivated with a proven track record in project delivery and people management. You should also have the ability to think strategically about business, products, and technical challenges.
What you’ll do
- Manage the overall operation of the team to ensure goal/objective achievement, directly or through the team.
- Formulate and execute UK LOB Local and Enterprise-led backlog.
- Manage projects including organization, definition, planning, implementation, and control using Kanban or Agile techniques.
- Provide people leadership responsibilities including performance management and team development to ensure efficient operation.
- Direct team members in the design, modification, and evaluation of all project phases from definition through production and release, ensuring deliverables meet specifications, quality, goals, cost, and schedule.
- Work closely with Enterprise Product Managers, customers, applications, and engineers to ensure alignment with the needs of the UK LOB.
- Promote the use of new technologies and industry-leading trends.
- Lead a team to build solutions from start to finish.
- Translate business needs into a technical vision and product development roadmap.
- Help team members understand and overcome technical challenges efficiently and effectively with technical depth and breadth of experience.
What we’re looking for
- People leadership experience
- Project management experience, ideally with Kanban, but open to other methodologies
- Knowledge of ServiceNow, Jira, and Confluence
- Effective communication skills with technical and non-technical associates at all levels
- Strong stakeholder management skills
Where and how you\’ll work
This is a permanent position based in our Nottingham office.
We have a hybrid working model offering flexibility to work from the office and from home.
You\’ll be based in our Nottingham office 3 days a week: Tuesdays, Wednesdays, and Thursdays.
What’s in it for you
- Contribute to a transformative organization and be well rewarded.
- Access to career progression and development through Capital One University and external providers.
- Immediate benefits including pension, bonus, generous holidays, private medical insurance, and flexible benefits like season-ticket loans, cycle to work, and parental leave.
- Modern workspaces with amenities such as gyms, restaurants, mindfulness and music rooms, and rooftop running tracks.
Recruitment and Diversity
We value diversity and inclusion, partnering with organizations like Women in Finance, Race At Work Charters, Stonewall, and upReach. We have internal networks such as REACH, OutFront, Mind Your Mind, Women in Tech, EmpowHER, and Enabled to support our associates.
If you require a reasonable adjustment, contact ukrecruitment@capitalone.com. All information is confidential and used solely for this purpose.
For technical support or questions about the recruitment process, email Careers@capitalone.com.
Capital One does not endorse third-party products or services. Positions posted in the UK are for Capital One UK.
Who We Are
Capital One is a leading information-based technology company committed to helping customers succeed through innovation, simplicity, and humanity. Guided by shared values, we foster collaboration and respect, aiming to change banking for good.
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Workforce Technology Engineering Manager employer: Capital One
Contact Detail:
Capital One Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workforce Technology Engineering Manager
✨Tip Number 1
Familiarise yourself with Agile and Kanban methodologies, as these are crucial for the role. Consider joining online forums or local meetups to discuss best practices and gain insights from others in the field.
✨Tip Number 2
Enhance your knowledge of ServiceNow, Jira, and Confluence, as these tools are essential for project management in this position. You might find online courses or tutorials helpful to get up to speed quickly.
✨Tip Number 3
Develop your people leadership skills by seeking opportunities to lead small projects or teams, even in informal settings. This experience will be invaluable when discussing your management style during interviews.
✨Tip Number 4
Network with current employees or professionals in similar roles to gain insights into the company culture and expectations. LinkedIn can be a great platform for reaching out and making connections.
We think you need these skills to ace Workforce Technology Engineering Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills. Tailor your application to highlight your experience in project management, team leadership, and technical expertise relevant to the Workforce Technology Engineering Manager position.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles that involved managing teams, delivering projects using Agile or Kanban methodologies, and your familiarity with tools like ServiceNow, Jira, and Confluence. Use specific examples to demonstrate your achievements.
Showcase Communication Skills: Since effective communication is crucial for this role, ensure your application reflects your ability to communicate with both technical and non-technical stakeholders. Consider including examples of how you've successfully managed stakeholder relationships in past projects.
Personalise Your Cover Letter: Craft a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention how your values align with Capital One's commitment to innovation and diversity, and why you are excited about contributing to their mission.
How to prepare for a job interview at Capital One
✨Showcase Your Leadership Skills
As a Workforce Technology Engineering Manager, you'll need to demonstrate your people leadership experience. Be prepared to discuss specific examples of how you've managed teams, handled performance issues, and developed team members in previous roles.
✨Familiarise Yourself with Agile Methodologies
Since the role involves project management using Kanban or Agile techniques, brush up on these methodologies. Be ready to explain how you've applied them in past projects and how they can benefit the team you will be leading.
✨Understand the Technical Landscape
You should have a solid grasp of the technologies mentioned in the job description, such as ServiceNow, Jira, and Confluence. Prepare to discuss how you've used these tools in your previous roles to manage projects and enhance team collaboration.
✨Communicate Effectively
Effective communication is key in this role, especially when dealing with both technical and non-technical stakeholders. Practice articulating complex technical concepts in simple terms, and be ready to provide examples of how you've successfully managed stakeholder relationships in the past.