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- Tasks: Provide top-notch travel experiences and assist clients with their bespoke requests.
- Company: Join Velocity Black, a cutting-edge concierge service redefining luxury travel.
- Benefits: Remote work, competitive salary, and opportunities for personal growth.
- Why this job: Be part of a fast-growing team and make unforgettable memories for clients.
- Qualifications: Passion for hospitality and strong customer service skills.
- Other info: Dynamic environment with a focus on excellence and innovation.
The predicted salary is between 28800 - 48000 £ per year.
Remote - National (85002), United Kingdom
Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualise the full potential of their lives. It’s concierge, reimagined for the digital age.
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365.
What unites us are the values we share: the relentless pursuit and celebration of excellence, actualising the full potential of our lives, and impacting the world in a positive way.
We are looking for someone passionate about the hospitality industry with strong existing knowledge of what it takes to be the most high-value-add concierge. The ideal candidate will be an energetic, ambitious and determined person who wants to take their career in the customer service and concierge space to the next level.
This role will be working within our travel team, which is one of the world’s fastest-growing travel businesses. You will communicate with clients, suppliers, and fellow team members to provide best-in-class service to our members. You will select relevant accommodation and transportation options and ensure every detail is checked so that members have a stress-free travel experience and create memories that will last a lifetime.
Travel Specialist- Velocity Black UK (Remote) employer: Capital One
Contact Detail:
Capital One Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Specialist- Velocity Black UK (Remote)
✨Tip Number 1
Network like a pro! Reach out to people in the travel and hospitality industry, especially those who work at Velocity Black. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Show off your passion! When you get the chance to speak with someone from the team, share your love for travel and customer service. Let them know how you can add value to their already amazing service.
✨Tip Number 3
Prepare for the interview by researching the latest trends in travel and concierge services. Being knowledgeable about the industry will impress them and show that you’re serious about joining their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on being part of the Velocity Black family.
We think you need these skills to ace Travel Specialist- Velocity Black UK (Remote)
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the hospitality industry! Share experiences that highlight your love for travel and customer service. We want to know what makes you tick!
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight relevant skills and experiences that align with our values and the job description. We appreciate a personal touch!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your story without getting lost in complicated phrases!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Capital One
✨Know Your Stuff
Make sure you brush up on your knowledge of the hospitality industry and travel trends. Familiarise yourself with Velocity Black's services and how they stand out in the market. This will show your passion and understanding of what it takes to be a top-notch concierge.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to handle difficult situations with grace and how you ensure a stress-free experience for clients. This is key for a role that revolves around providing best-in-class service.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle specific travel requests or challenges. Practising these scenarios can help you articulate your thought process and demonstrate your problem-solving skills effectively.
✨Emphasise Teamwork and Communication
Since you'll be working closely with clients, suppliers, and team members, it's crucial to highlight your teamwork and communication skills. Share examples of how you've collaborated with others to achieve a common goal, as this will resonate well with the values of Velocity Black.
