Senior Director, Head of International Network Compliance (EMEA)

Location: London - Hybrid (Hammersmith). Working Pattern: 3 days in-office (Tuesday Thursday) and 2 days remote.

The Senior Director, International Network Compliance role will report to the Vice President, International Network Compliance Officer, who in turn reports to the Chief Compliance Officer for the Network. The successful candidate will have experience with the global payments schemes and demonstrate payments industry expertise.

What You'll Do

• Lead the maintenance, evolution, and continuous improvement of the compliance risk management function for the international network business operations by providing support, advice, and counsel on complex compliance risk issues.
• Serve as an authority within the international network and merchant services business for relevant and evolving compliance expectations, laws, and regulations and the impact of changes on the business.
• Actively promote a culture of compliance risk management and balanced risk taking by ensuring the business has appropriate monitoring in place to identify process breakdowns and advising the business to ensure comprehensive corrective action when issues arise.
• Build relationships and work collaboratively with business partners and other support groups to ensure the network and merchant products, practices, and services all remain within Capital One's Compliance risk appetite.
• Interface with regulators and support interactions between regulatory bodies across the globe.
• Monitor work plans for remediation of any internal or regulatory findings within the business area of responsibility.
• Build a small team of talented compliance professionals and industry experts to support implement and manage the international compliance program; lead and oversee the management of people processes, including recruiting, promotions, performance management, training, and development.
• Display a passion for coaching and developing others through their leadership style and presence.
• Serve as a strategic advisor to the business and internal subject matter expert on the payments ecosystem generally, including with respect to emerging technologies and industry trends/development.
• Oversee the Front Line's execution and challenges appropriately on compliance related decisions.

Qualifications

• Payments Risk Experience: Possesses an understanding of existing and emerging global payment networks, regulations and risk, and responsibilities relative to third party payment processors.
• Team Leadership: Experience building, motivating and developing high performing teams, with a track record of attracting and leading top talent.
• Regulatory Experience: Experience managing regulatory requirements in a complex finance organization and maintaining relationships with relevant regulatory bodies.
• Innovation Leadership: Experience providing creative solutions and focused on important success drivers.
• Strategic Leadership: Demonstrated ability to formulate a strategic vision for a compliance risk management organization while providing meaning, context, and motivation to execute strategic priorities.
• Strong Business Judgment: Passion for payments and a deep understanding of payments schemes, associated regulation and industry trends.
• Communication: Excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company, as well as external stakeholders and regulatory agencies.

Capital One is committed to diversity in the workplace.