Location: London or Nottingham (Hybrid)
Working Pattern: 3 days in‑office (Tuesday‑Thursday) and 2 days remote.
About the Role
Product Design is a multi‑disciplinary vertical comprising UX, UI and Content. Designers partner with Product and Engineering in cross‑functional outcome teams. Each team owns its own roadmap, commercials and a customer‑facing agenda. Our Designers work alongside tribe leadership, holding the reins of the product experience across our mobile app, web servicing and agent experience.
What You’ll Do
- Lead part of our multi‑disciplinary Product Design team (UX, UI and Copy), helping people develop lateral skills that elevate their practice whilst preserving quality in their craft.
- Partner with Product Management, Engineering, Research and other design team members to apply strategic thinking to design effective, engaging end‑to‑end experiences that balance user needs, business goals and technological capabilities.
- Drive end‑to‑end project delivery that aligns and advances cross‑functional initiatives.
- Effectively prioritise and deliver in your areas, while proactively supporting the wider team's success.
- Use AI tools across the design process, from ideation through to shipping code.
- Be an active member of the Design Leadership team and champion a collaborative, customer‑focused culture.
Skills & Experience
- A strong leader who has navigated ambiguity in transformation environments and understands the commercial context of multi‑disciplinary delivery teams.
- An impressive portfolio showcasing a strong understanding of user experience, demonstrating craft, problem solving in end‑to‑end environments and use of relevant tools such as Figma.
- Proven experience advocating for the customer and applying user insights to your thinking, alongside experience designing complex solutions for mobile and web.
- The ability to communicate design solutions clearly and articulate the value of customer‑centred design in product development.
- Experience working with a design system and mobile technologies, with a deep understanding of mobile UX best practices and platform guidelines.
- A natural collaborator who can build constructive relationships with key partners across Product and Engineering.
- An advocate for inclusive design practices, ensuring our digital products meet accessibility standards and provide a seamless experience for customers of all abilities.
Nice to Have
- A Bachelor’s Degree or commensurate studies in HCI, Design, Computer Science or other related field.
- Experience working in an Agile development process.
- Project management experience, particularly in tooling such as JIRA and Confluence.
Benefits
- Wealth & Future: Competitive pension and performance‑based bonus schemes.
- Holidays: Start with 25 days of annual leave, increasing with tenure. You have the option to buy 5 additional days.
- Health: Access premium care through our private medical insurance.
- Family Support: We champion your milestones with enhanced parental leave.
Equity and Diversity Statement
Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com. All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
Product Design Manager (UX) employer: Capital One
At Capital One, we believe in empowering our employees to make a meaningful impact in their communities. As a Café Ambassador in the Bronx, you'll enjoy a vibrant work culture that prioritises inclusivity and personal growth, alongside a comprehensive benefits package that supports your well-being and career development. Join us to be part of a mission-driven team where your contributions are valued and you can thrive both personally and professionally.
