Capital One in Nottingham is seeking a Senior Customer Outcomes Specialist to drive high-quality customer outcomes. You will analyse data to identify themes, collaborate with stakeholders, and lead investigations to shape actions, with strong storytelling to communicate insights.
The role sits in the Operational Insights and Customer Outcomes team and offers a hybrid working model in Nottingham, with three days in the office and two work-from-home days.
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Senior Customer Outcomes Lead - Insights & Change in Nottingham employer: Capital One
Capital One is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. With a strong commitment to employee growth, we provide ample opportunities for professional development and leadership training, ensuring our team members thrive in their careers. The hybrid working model enhances work-life balance, making Capital One a rewarding place to contribute to meaningful projects in the global payments landscape.
