Capital One in Nottingham is seeking a Principal Associate Process Manager to lead end-to-end process excellence across payments, customer communications, card issuance, and mail processes. The role is hybrid, based in the Nottingham office with three days on-site and two work-from-home days.
You will drive complex problem solving, design robust controls, influence senior stakeholders and coach teams to deliver measurable improvements in performance and resilience.
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Process Excellence Lead – Payments & Fulfilment in Nottingham employer: Capital One
Capital One is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. With a strong commitment to employee growth, we provide ample opportunities for professional development and leadership training, ensuring our team members thrive in their careers. The hybrid working model enhances work-life balance, making Capital One a rewarding place to contribute to meaningful projects in the global payments landscape.
